Position Summary:
A Shift Supervisor is a sales associate who has additional leadership responsibilities beyond typical sales or service tasks. The Shift Supervisor assists the store manager and assistant store manager with the opening and closing of the store. This includes supervising staff with daily opening duties and nightly closing duties and preparing the store for the next day’s business.
Major Responsibilities:
- The major responsibilities for this position include:
- Provide a positive representation of Gerrity’s Ace Hardware
- Proactively greet and assist customers in solving problems
- Forward any customer complaint that cannot be handled to a member of management
- Assist with opening & closing of the store while overseeing staff
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time
- Assist with receiving, checking in and stocking of merchandise throughout the store
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area
- Assist with merchandise resets through the store
- Possess strong product knowledge and knowledge of store layout and location of products
- Maintain awareness of all promotions and advertisements
- Perform all other duties as assigned
Minimum Requirements:
The minimum requirements for this position include:
- Minimum of 2 years previous experience in retail
- High School or GED equivalent
- Excellent verbal and written communication skills with ability to communicate clearly and effectively in all situations
- Strong problem-solving and organizational skills
- Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business
Physical Requirements:
- The minimum physical requirements for this position include:
- Employee must regularly move and/or lift 50lbs
- Ability to read, write, analyze, interpret and understand the English language with sufficient proficiency in order to read and understand
- While performing the duties, the employee is regularly required to stoop, kneel, crouch, stand, walk, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, climb or balance
- Specific vision abilities required by this job include clos vision, distant vision, and color vision with the ability to adjust focus
Full-Time Beneifts:
- Health Insurance
- Prescription Plan
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- Personal Time Off (PTO)
- 401(K) with Match and Profit Sharing
- Employee Discount
- Competitive Wages
- Advancement Opportunities
Work schedule
- Weekend availability
- Monday to Friday
- Other
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Referral program
- Employee discount