Job description
We are seeking a Shift Supervisor to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.
About Us
Conwell Enterprises is a family-owned company since 1989 with two locations in Provincetown (Conwell Home Center) and Wayland (and Wayland Home & Design) specializing in paint, interior design, hardware, cleaning supplies, housewares, and more. We pride ourselves for excellent customer service, our commitment to the community and to the environment. For the last 5 years, Wayland Home & Design has achieved 5-star Platinum status with Ace Hardware Corporation for exceptional business practices.
Responsibilities
• Supervise team of retail sales workers • Adjust daily schedule for shift personnel to ensure optimal efficiency • Train and evaluate employees • Track monthly results and trends for business forecasting • Provide exceptional customer service
Qualifications
• Previous experience in retail, customer service, or other related fields • Ability to thrive in a fast-paced environment • Excellent written and communication skills • Strong leadership qualities
Physical Requirements
• Ability to stand for an extended period of time • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting (up to 50lbs) and perform all functions as set forth
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal... just like it ought to be. While others have become large and impersonal, at Ace, weve remained small and very personal. Thats why we say a visit to Ace, is like a visit to your neighbor.