Conducts assigned management duties during scheduled shifts to ensure comfort fresh food is served with Genuine Hospitality delivering a uniquely better guest experience.
Essential Functions
Manages through "hands on" supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties
Ensures staff is following established recipes and procedures
Helps to control the guest flow and monitors ticket times
Creates and maintains a safe and healthy work environment
In conjunction with all management, enforces compliance with all employment policies in area of responsibility
Ensures consistency in food and service to increase sales
100% table visits (if applicable)
Ensures culture and core values, passion, partnership, integrity and fun with purpose
Maintains proper uniform and image standards at all times
Ensures cleanliness of restaurant and safety of guests is maintained at all times
Follows TIPS and OSHA guidelines during a shift.
Works during peak business hours to set the pace in Front and Back of House depending on position
Maintains a safe, fun, and clean work environment for the staff
Competencies
Accountability - Ability to accept responsibility and account for his/her actions
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
Time Management - Ability to utilize the available time to organize and complete work within given deadlines
Working Under Pressure - Ability to complete assigned tasks under stressful situations
Work Environment
Typical restaurant environment