We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.
If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment - we want to meet you!
What You'll Do
Drive Sales & Client Engagement
+ Lead by example in achieving and exceeding individual and store sales goals
+ Proactively engage customers, assess needs, and deliver personalized styling solutions
+ Build and maintain strong client relationships through effective clienteling and follow-up
+ Identify opportunities to cross-sell and upsell to maximize each transaction
+ Leverage product knowledge to confidently communicate value and drive conversions
Lead the Sales Floor
+ Inspire and motivate associates to deliver high-performance selling behaviors
+ Create a dynamic, energetic, and results-focused sales culture
+ Coach team members in real time to improve selling techniques and client engagement
+ Execute UNTUCKit University training and reinforce daily performance conversations
Deliver Operational Excellence
+ Open and close the store with accountability for results and standards
+ Maintain a visually compelling, sales-focused floor environment
+ Ensure stockroom organization supports selling efficiency
+ Monitor KPIs and contribute insights based on customer feedback and sales trends
What You Bring
+ Prior retail leadership or keyholder experience
+ Proven ability to drive sales and influence team performance
+ Strong clienteling skills and a customer-first mindset
+ High energy, strong communication skills, and a passion for results
+ Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
Requirements
+ Proven work experience as a Supervisor, Key holder or Assistant Manager
+ Basic understanding of sales principles and customer service practices
+ Proficiency in Apple products and G-suite, Omni-channel POS systems
+ Solid communication and interpersonal skills
+ Ability to work in the store alone
+ Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
+ High school degree
+ Part Time: Hours May Vary.
Benefits
+ Retirement Plan (401k)
+ Paid Time Off ( & Public Holidays)
+ Training & Development
+ Casual working environment
+ Wellness Resources
+ 50-75% employee discount
+ Pay Range: $23 - $24 hourly rate