Location: KFC Plattsburgh at 333 Cornelia St, Plattsburgh, NY 12901 Job Type: Full-Time Pay: $16.25-$19.50
Job Description:
We are seeking a dependable and motivated Shift Lead to help oversee daily restaurant operations while providing excellent customer service. The Shift Lead supports the management team by leading crew members, maintaining food safety standards, and ensuring smooth operations during scheduled shifts.
Responsibilities
Lead and support team members during shifts
Deliver outstanding customer service
Assist with opening and closing duties
Ensure food quality, cleanliness, and safety standards are to KFC standards
Handle customer questions and resolve concerns professionally
Assist with training and coaching team members
Monitor shift productivity and team performance
Support cash handling and register operations
Qualifications
Previous restaurant or customer service experience preferred
Leadership experience is a plus
Good communication, positive attitude, and teamwork skills
Ability to work in a fast-paced environment
Flexible availability, including nights, weekends, and holidays
Benefits:
Flexible scheduling
Growth and advancement opportunities
Supportive team-oriented work environment
Meal provided during working shifts of 6 or more hours.
Employee discounts
College scholarship programs are available
Medical, dental, & vision
401(k), paid time off and more
Numbers & Facts
Location
Plattsburgh, New York
Skills
Coachingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Fast Foodunmatched
Food Qualityunmatched
Food Safetyunmatched
Leadershipunmatched
Operationsunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Safety Standardsunmatched
Scholarshipunmatched
Team Lead/Managerunmatched
Team Playerunmatched
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