Billing, Communication Skills, Customer Support/Service, Durable Medical Equipment, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Insurance, Insurance Claims, Medical Billing, Regulations, Resolve Customer Issues, State Laws and Regulations, Time Management
Job Summary: Collect, post and facilitate account payments and ensuring excellent customer service. Work with insurance companies when necessary to obtain timely results.
Responsibilities:
Responsibilities:
- Responsible for collecting, posting and managing account payments.
- Prepares and submits claims to various insurance companies and follow up when appropriate.
- Prepare, review and issue patient statements. Resolve patient billing complaints/issues.
- Performs various collection actions.
- Maintains strictest confidentiality, adheres to all HIPAA guidelines and regulations.
Qualifications:
Qualifications:
Preferred: 1-2 years of previous experience in a customer service role
Preferred: Experience in the DME or health-care industry.
Minimum Requirements:
- High school diploma
- Excellent communication skills
Special Conditions of Employment
- Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
Compensation:
$18.50 - $20.67 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.