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Skills
Communication Skillsunmatched
Disability Accommodationsunmatched
English Languageunmatched
Federal Contractsunmatched
Governmentunmatched
Homeland Securityunmatched
ISO (International Organization for Standardization)unmatched
ISO 9001unmatched
Language Interpreterunmatched
Leadershipunmatched
Linguisticsunmatched
Quality Assuranceunmatched
Regulatory Complianceunmatched
Small Businessunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
Translation Servicesunmatched
United States Citizenunmatched
United States Citizenship and Immigration Services (USCIS)unmatched
Work From Homeunmatched
Description
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access in more than 80 languages for USCIS and other federal agencies.
We are seeking Kinyarwanda Over-the-Phone Interpreters (OPI) to support our USCIS contract. Kinyarwanda is a critical rare language often required for asylum, refugee, and immigration cases.
Responsibilities
Provide real-time Kinyarwanda English telephonic interpretation for USCIS officers, applicants, and stakeholders.
Interpret with accuracy, impartiality, and professionalism in legal and immigration contexts.
Maintain strict confidentiality in line with USCIS/DHS compliance standards.
Handle both scheduled assignments and urgent/surge requests.
Participate in training, compliance refreshers, and QA audits.
Qualifications
Native or near-native fluency in Kinyarwanda and English.
2+ years of professional interpreting experience (immigration, community, medical, or government preferred).
Familiarity with interpreter ethics, confidentiality, and cultural awareness.
Strong telephone communication skills and ability to remain accurate under pressure.
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.