Kitchen Design / Inside Sales Support

Home Central

Owego, NY

JOB DETAILS
SKILLS
Communication Skills, Construction, Customer Relations, Customer Satisfaction, Customer Support/Service, Design Services, Detail Oriented, Health Insurance, Industry/Trade Analysis, Inside Sales, Interior Design, Interpersonal Skills, Kitchen and Bath Design, Marketing, Multitasking, Needs Assessment, Order Processing, Project/Program Management, Remodeling, Resolve Customer Issues, Sales, Sales Support, Software Design, Team Player, Time Management, Track Customer Issues, Training/Teaching
LOCATION
Owego, NY
POSTED
15 days ago
Benefits:
  • Health insurance
  • Paid time off
  • Training & development

About the Role:
Join Home Central as a Kitchen Design / Inside Sales Support specialist, where creativity meets customer service! Depending on the customer, you may work on a remodeling project to update an existing home or start scratch to create a custom interior design for a residential or commercial space. Our ideal candidate knows the intricacies of bath and kitchen design projects. Having previous design experience, experience in sales, and working in a showroom is preferable.


Responsibilities:
  • Collaborate with clients to understand their design needs and preferences.
  • Assist in creating detailed kitchen designs using design software.
  • Provide inside sales support by answering customer inquiries and processing orders, both in person and over the phone.
  • Arrange and help coordinate a timely delivery of materials.
  • Maintain accurate records of customer interactions and project progress.
  • Stay updated on industry trends and product knowledge to provide expert advice.
  • Support marketing efforts by participating in promotional events and activities.
  • Work with contractors to build out the design.
  • Keep customers and contractors up to date and informed regarding any plan changes or delays in progress.
Qualifications:
  • Experience in kitchen design or a related field preferred.
  • Proficiency in design software and tools. 
  • Strong communication and interpersonal skills for effective customer interaction.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Detail-oriented with a strong sense of aesthetics and design principles.
  • Sales experience is a plus, with a focus on customer satisfaction.
  • Team player with a positive attitude and a willingness to learn.
  • Ability to work flexible work hours based on comfortable needs. 
  • Knowledge of millwork and construction preferred.
Join a family-owned business that takes pride in being a stable employer for over 50 years.

About the Company

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Home Central