RESPONSIBILITIES
Through consistent and intentional leadership, ideal candidates will:
- Set our kitchen’s daily, weekly, monthly, and annual goals based on KPIs, available data, and the Operator’s vision for the business.
- With innovation and care, develop, maintain, and lead in operation of our kitchen systems to deliver a Remarkable Product every time through inventory management and adherence to all food safety regulations, Federal, Local and Brand.
- Focus on our performance and deliver regular updates to leadership and the team around our Product Cost and Ordering, Speed of Service, and Labor Cost regarding the kitchen team.
- Deliver regular performance feedback to a team of 20-30 team members and leaders, developing them as we reach our goals.
- Increase our profits through mindful management of our food presentation, quality assurance, and restaurant cleanliness.
- Decrease business loss through tracking of waste, management of labor, and ensuring all equipment/supplies are properly organized, maintained, cleaned, and sanitized.
- Mitigate risk for the business by providing accountability for our team, our systems, and holding to our standards in all areas of service.
- Hunger for growth and improvement, desire for ongoing education, and passionate about developing others
- Must have integrity and be able to treat others with Honor, Dignity, and Respect.
SKILLS REQUIRED
- Strategic goal- and result-oriented thinking, and possessed of strong management skills.
- Excellent written and oral communication skills and high emotional intelligence, bilingual English and Spanish preferred
- Strong leadership skills - must be able to see the big picture and focus on the details
- Inventory Management and Organization skills
- Ability to work in a team environment and hold accountability to others and yourself
- Must have a proven track record for development and training of others
- Must be a strong leader able to run a shift and a team, but with the humility to know when to follow and the flexibility to serve wherever needed
- Dependable, with drive and stamina for a high-paced environment and the professionalism to stay productive and focused in all seasons of the business and of life
- Must be able to energize others, keep composed under pressure, and build a strong team culture by leading through influence and example
REQUIREMENTS
- SafeServ Manager Certification or equivalent certification by National Restaurant Association
- Open availability to serve 6 days a week (closed Sundays!), days and nights, and some holidays, Fulltime 40hrs/wk.
- Understanding of expectations for Chick-fil-A customer service standards
Work schedule
- 8 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Employee discount
- Referral program
- Paid training