Position: Food Runner & Expo
Overview:
The Gathering Spot ATL is seeking energetic, detail-oriented Food Runners & Expos to join our dynamic hospitality team. This role is critical in ensuring an exceptional dining experience for our members and guests by coordinating the flow of food from the kitchen to the dining room efficiently, accurately, and gracefully. As the liaison between the kitchen and the front of house, you will play a vital role in maintaining the highest standards of service, timing, and food presentation.
Key Responsibilities:
Food Runner Duties:
- Deliver food orders from the kitchen to members' tables swiftly and accurately.
- Describe dishes and ingredients to members when delivering, highlighting any special preparations.
- Assist servers in clearing plates, resetting tables, and maintaining a clean, organized dining room.
- Anticipate guest needs by monitoring tables and providing additional service when needed.
- Uphold high standards of food safety, sanitation, and service at all times.
- Communicate clearly with kitchen and front-of-house staff to ensure seamless service.
Expo Duties:
- Act as the final checkpoint between the kitchen and the dining room for all food leaving the kitchen.
- Ensure all food items are prepared according to standard presentation and quality guidelines.
- Organize, prioritize, and dispatch orders in a timely and accurate manner.
- Communicate with chefs and line cooks regarding order modifications, allergies, and special requests.
- Ensure correct garnishes, utensils, and plate arrangements before items leave the kitchen.
- Assist with coordinating large orders or private dining setups as needed.
Qualifications:
- 1+ year of experience in a high-volume restaurant, club, or hotel setting preferred.
- Strong communication skills and a collaborative, team-first attitude.
- Ability to multitask and stay composed in a fast-paced environment.
- High attention to detail, sense of urgency, and commitment to excellence.
- Knowledge of food safety and sanitation standards.
- Ability to lift trays weighing up to 30 pounds and stand/walk for extended periods.
- Availability to work flexible shifts including evenings, weekends, and holidays as required.
What We Look For:
- A passion for hospitality and delivering an elevated member experience.
- Professional demeanor and positive attitude.
- A commitment to teamwork and a proactive approach to problem-solving.
- Eagerness to learn, grow, and contribute to the culture of The Gathering Spot.
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to operate POS & Reservation systems
The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Powered by JazzHR