You may know Chick-Fil-A for our unbeatable Chicken Sandwich, craveable Waffle Fries, or our exceptional hospitality. But, have you heard of the opportunity we offer? If you are looking to grow your career in management, we have an opportunity to for you to professionally grow with our company. Chick-Fil-A has been named the “Best Work Place for Women” and “Best Employer for New Grads” by Forbes. It is also the only food company to make it in the top 10 "Customer Service Hall of Fame". At Chick-Fil-A we are committed to developing the leaders of tomorrow both in our business and beyond the restaurant. Upon completion of training, candidates will take on the Back of House Director role.
Skills and Qualifications:
- Must be 18+ years old.
- Available during all dayparts, including evenings and Saturdays
- Cares deeply for the 5 core customers (team, guests, community, self and the brand)
- Oriented toward growth, in the spirit of inspiring people to become the best versions of themselves
- Exhibits ownership within role and embraces problems as they arise
- Shepherds leaders through the development process and earns results through people
- Plans effectively to achieve results, anticipates challenges and creates contingencies to insure outcome success
- Leverages systems to reach goals and coaches the team toward a systematic standard
- Manages time and effort to execute responsibilities and achieve outcomes
- Willingness to resolve conflict with team members, shift leaders, and directors urgently
- Fluent in both English and Spanish preferred
Education & Experience:
- 1-3+ years restaurant BOH/Kitchen leadership with demonstrated results necessary
Responsibilities:
- Foster an environment where Team Members can become better versions of themselves - providing clear expectations, stated goals, and charted progress
- Maintain a presence on the floor to coach team members and leaders on Back of the House towards excellence, to remove obstacles, and to set the tone for positivity and pride in one’s work
- Lead results for food cost, food safety, and food quality and empower Shift Leaders, Team Leaders and Specialists to own the systems for these results
- Analyze inventory and usage reporting to influence daily production
- Encourage Team Member's strengths and develop future leaders of the business
- Care for Back of House team and leaders by giving timely feedback, regularly communicating and connecting personally (leverage systems-huddles,1:1, reviews, etc)
- Interview candidates to proactively staff the Back of House team
- Maintain communication and relationship with service vendors and auditors
- Collaborate cross-functionally to serve other departments and to communicate Back of House needs
- Report out results and engage in content presented in weekly meeting with peer Directors, Senior Director, and Operator
Benefits:
- $24-$26 Hourly Pay with 5 Hours of Overtime Available
- 2 Weeks Paid Time Off
- Medical, Life, Dental, Vision Insurance
- Closed Sundays
- 401(K) with Employer Match After One Year
- Opportunity to Work for an Engaged, Local Business Owner
- College Scholarship Opportunities
- Gym membership
- Uniform Stipend
- Meal Discounts & other employee benefits
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Referral program
- Employee discount
- 401(k) matching