Job Title: Kitchen Manager
Location: Mass Appeal Draught House & GrilleStatus: Full Time
Reports to: Head of Culinary
Salary Range: $65k-$75k per year
Ready to Take the Next Step in Your CulinaryCareer?Mass Appeal Draught House & Grille is the newest hospitality concept from Hendler Family BrewingCompany, bringing together award-winning local beer, elevated New England comfort food, and anenergetic atmosphere in the heart of Patriot Place.We're looking for more than someone to manage a kitchen.We're looking for someone who wants to help build one.Whether you're an experienced Kitchen Manager looking for your next challenge or a talented Sous Chefready for your first leadership role, this is an opportunity to help shape a growing concept while workingalongside an experienced hospitality leadership team.You'll report directly to an experienced General Manager who oversees the daily operation of the restaurantwhile partnering closely with our Director of Culinary, who leads menu development, culinary standards,recipe development, and training across all Hendler Family Brewing Company hospitality locations.That means you'll have the support, mentorship, and resources of a larger hospitality organization whilestill having real ownership over your kitchen, your team, and your operation.About Mass AppealMass Appeal is designed to be different.We're a neighborhood restaurant, brewery, and gathering place located inside Patriot Place.Some days our dining room is packed with guests attending Patriots games, concerts, and major events.Other days are quieter, allowing us to focus on delivering exceptional hospitality to our growing base oflocal regulars.Success here isn't simply about surviving the rush.It's about building a kitchen that performs exceptionally well every single day.The leader we're looking for understands that great operations aren't built only during busy services—they're built through preparation, organization, coaching, smart inventory management, and disciplinedcost control.About the RoleThis is a hands-on leadership position for someone who enjoys building people just as much as buildinggreat food.You'll be responsible for leading the day-to-day operation of the kitchen while creating an environmentwhere consistency, teamwork, accountability, and hospitality thrive.You'll execute the culinary vision established by our Director of Culinary while working closely with theGeneral Manager to ensure every guest has an exceptional experience.This role is ideal for someone who enjoys:
- Leading from the front.
- Coaching and developing kitchen teams.
- Creating organized systems that make service easier.
- Managing food cost, labor, and inventory responsibly.
- Building a positive culture where people enjoy coming to work.
- Taking pride in consistently delivering outstanding food.
Reporting StructureThis position reports directly to the General Manager, who leads the overall restaurant operation.You'll also work closely with our Director of Culinary, who provides company-wide culinary leadership,menu development, recipe standards, training, and ongoing mentorship.As Kitchen Manager, you'll bring that vision to life by leading your kitchen team, maintaining consistency,controlling costs, and ensuring every guest receives an exceptional meal.What You'll DoKitchen Leadership
- Lead all daily back-of-house operations.
- Hire, coach, develop, and inspire a high-performing kitchen team.
- Foster a culture built around accountability, teamwork, and continuous improvement.
- Lead by example on the line and during service.
Culinary Execution
- Execute recipes and plating standards with consistency.
- Ensure every dish meets company quality expectations.
- Partner with the Director of Culinary on menu rollouts, seasonal features, training, and operational
- improvements.
- Maintain organized prep systems that support both slower weekdays and high-volume event
- business.
Financial & Operational Excellence
- Manage ordering, receiving, inventory, and vendor relationships.
- Control food cost through forecasting, portioning, inventory management, and waste reduction.
- Build labor schedules that balance exceptional hospitality with financial responsibility.
- Monitor prep levels to maximize freshness while minimizing waste.
Teamwork
- Partner closely with Front of House leadership to deliver seamless guest experiences.
- Communicate effectively with managers and team members.
- Help create a positive, respectful workplace where everyone can succeed.
Food Safety
- Maintain exceptional standards of cleanliness and organization.
- Ensure compliance with all food safety, sanitation, and health department regulations.
- Keep the kitchen operating safely and efficiently every day.
What Success Looks LikeSuccess in this role means:
- Guests receive consistently outstanding food every visit.
- Your kitchen is clean, organized, and prepared for every service.
- Food cost, labor, and waste are actively managed—not simply reacted to.
- Your team understands expectations, feels supported, and continues to grow.
- Event days are organized and controlled rather than chaotic.
- Slower days are used intentionally for prep, training, organization, and continuous improvement.
- The quality of our food helps turn first-time visitors into loyal local regulars.
We're Looking for Someone Who...
- Leads with humility and confidence.
- Loves coaching people and building strong teams.
- Understands both the culinary and business side of running a kitchen.
- Thrives in a structured environment while continuously improving systems.
- Stays calm under pressure.
- Communicates clearly and respectfully.
- Takes pride in consistency, cleanliness, and organization.
- Wants to grow with a company that is continuing to invest in hospitality.
Qualifications
- 3+ years of leadership experience as a Kitchen Manager, Sous Chef, Executive Sous Chef, or similar
- role.
- Experience in high-volume restaurants, brewpubs, scratch kitchens, or polished casual concepts
- preferred.
- Strong understanding of food cost, inventory management, labor scheduling, purchasing, and waste
- reduction.
- Experience hiring, coaching, and developing kitchen teams.
- Strong organizational and communication skills.
- ServSafe Manager Certification (or willingness to obtain).
- Culinary degree is welcomed but not required.
What We Don't ExpectWe're not looking for someone who has all the answers on day one.We don't expect you to create menus, reinvent recipes, or run the restaurant by yourself.You'll have the support of an experienced General Manager and the mentorship of our Director of Culinary,whose role is to establish culinary standards, develop menus, and support your continued growth.What we do expect is someone who cares deeply about their team, takes pride in their kitchen, understandsthe importance of food cost and waste management, and shows up every day ready to lead.If you're someone who's been waiting for the right opportunity to step into a larger leadership role with thesupport of an experienced hospitality company, we'd love to meet you.Why Hendler Family Brewing Company?Hendler Family Brewing Company is home to Jack's Abby Craft Lagers, Night Shift Brewing, WormtownBrewery, and Mass Appeal Draught House & Grille.Our hospitality teams work collaboratively across concepts, sharing ideas, developing leaders, and buildingmemorable guest experiences throughout Massachusetts.Joining HFBC means joining a company that believes in investing in its people. As we continue to grow, sodo the opportunities for our leaders.Benefits
- Competitive Salary
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Company Holidays
- Professional Development & Leadership Development Opportunities
- Membership in the Master Brewers Association of America
- Employee Discounts
- Free Weekly Beer Allotment (21+) and Shift Meals
- Opportunities for Growth Across Multiple Hospitality Concepts
Hendler Family Brewing Co.
PROUDLY INDEPENDENT AND FAMILY OWNED
The story of Hendler Family Brewing Company is rooted in family values, entrepreneurial spirit, and a strong commitment to craft and community. Brothers Jack, Eric, and Sam Hendler continue a decades-old legacy that began in the 1950’s, when their grandfather, Richard Hendler, founded the Saxony Ice Company in New York. Their first jobs were alongside their father, Paul, and uncle, Jeff, who carried on the family business.
Guided by these values, Hendler Family Brewing Company has grown from Jack’s Abby Craft Lagers into a flourishing family business. Beyond brewing, the company continues to invest in its people and community by offering diverse career opportunities, providing nearly 300 jobs across five permanent locations in Massachusetts.
Jack's Abby Craft Lagers
Founded in 2011 by three brothers, Jack, Eric, and Sam Hendler, Jack’s Abby has become a mainstay of the craft brewing scene in the Northeast and nationwide.
Jack’s Abby brews lagers and only lagers. Born in Bavaria over 500 years ago, lagers became beloved across Europe. Lagers feature a distinctive smoothness and fullness that no other beer has and that we think everyone deserves.
Since its inception, the brewery has continued to uphold its mission of creating high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.
Learn more about Jack's Abby
Jack's Beverage Company
Jack's Beverage Company specializes in contract brewing and supply procurement.
Learn more about Jack's Beverage Company
Night Shift Brewing Company
In a Somerville, MA apartment in 2007, when 3 friends began homebrewing beer for friends and family. Their hobby took place after work, often stretching late into the night - what they called their “night shift.” Driven by a passion to craft more interesting and flavorful beers than the commercial options available, they turned that hobby into something bigger. In 2012, Night Shift Brewing officially launched in a small Everett warehouse, setting the foundation for what would become a thriving independent brewery.
Today, Night Shift Brewing continues to grow, fueled by the same commitment to creativity, quality, and community. With a dedicated team of hardworking staff, the company operates a taproom and brewery in Everett, a restaurant and brewery at Lovejoy Wharf in Boston, and a handful of seasonal Owl’s Nest beer gardens. Its portfolio of beverages can be found across the Northeast and beyond. Night Shift Brewing remains focused on three core values—inclusivity, innovation, and ingenuity—while embracing the mantra “all styles welcome.” We invite anyone and everyone to join us in welcoming all styles of beverages, people, and ideas. Welcome to the Night Shift.
Learn more about Night Shift
Wormtown Brewery
Wormtown Brewery started in 2010 on Park Ave in Worcester, MA, transforming an old ice cream shop into a small brewery. From the beginning, the focus was on crafting great beer while staying true to its hometown roots. With strong support from the local community, new recipes were created and refined.
Then came Be Hoppy—a bold West Coast IPA released at the height of the Hazy New England IPA craze. It stood out from the pack and quickly became a fan favorite.
As word spread, so did the brewery. What started as a small Worcester operation grew into two taprooms and a brand recognized across New England. But no matter how far the beer travels, the mission remains the same: to craft high-quality beer that brings people together with a smile, one pint at a time.
Learn more about Wormtown