Kitchen Manager

KITCHEN MANAGER

The Chick-fil-A Greengate Centre Kitchen Manager is a key leadership role responsible for kitchen operations and ensuring high standards of food quality, safety, cleanliness and efficiency. They will assist the Director in fostering a culture of continuous improvement and teamwork and will also manage, anticipate, identify and correct any issues with food quality, inventory, systems and staffing.

Key Responsibilities:

Ensures Food Safety:

• Follow all food safety guidelines as outlined in Chick-fil-A food safety training and follow all health department codes
• Ensure all kitchen systems are being utilized

Maintains Back of House Equipment and Cleanliness:

• Assist with preventative maintenance
• Ensure all equipment is in working order and safe to operate
• Maintain safe working conditions
• Provide Owner with list of parts for repairs 
• Order small wares
• Strong focus on back of house cleanliness 

Assists with Inventory Control Cost and Food Cost:

• Assist with placing orders and maintaining inventory in the store
• Utilize and innovate kitchen systems to reduce and minimize waste
• Maintain target food cost
• Prepare monthly inventory and transfers and fill out transfer log
• Ensure all shelves are kept clean, neat, and organized

Responsible for Quality and Consistency:

• Adhere to all Chick-fil-A standards for all products as outlined in the Operational Requirements Guide
• Work directly with Training Director and Kitchen Director regarding quality standards and new product roll out
• Resolve food quality issues

Oversee Back of House Staff and Ensure Accountability:

• Ensure team members are always following proper policies and procedures
• Assist on the line during peak periods / covering scheduling holes
• Give feedback for annual team member assessments
• Assist Training Director in team and leadership development in the kitchen
• Work closely with Catering Director to maintain successful product and staff levels for all catering events/promotions/specials
• Hold team members accountable and perform disciplinary actions as necessary
• Attend meetings with kitchen leadership
• Set the standard regarding accuracy, taste and presentation of food
• Set the standard regarding speed of service

General Requirements:

• Available to work a minimum of 40 hours a week
• Open availability
• Minimum two (2) years kitchen/leadership experience 
• Must be ServSafe Certified
• Must attend 90% of scheduled meetings
• No unpaid time off (unless emergency)
• Reports to Kitchen Director

Skills & Qualifications:

• Demonstrates integrity
• Ability to multi-task in a fast-paced environment
• Works well under pressure
• Excellent interpersonal and communication skills
• Passion for customer service and Chick-fil-A brand
• Friendly, personable and polite
• Positive attitude and professional behavior and appearance
• Organizes and extremely detail orientated
• Strong planning and project management skills
• Excellent time management skills
• Strong problem-solving skills
• Self-motivated; ability to work unsupervised or with little supervision
• Strong leadership skills and ability to delegate responsibility when appropriate
• Ability to make decisions quickly
• Resilient – able to handle setbacks

Benefits:

• One (1) paid birthday day in the month of your birth
• Earned paid time off 
• Benefit options available after 90 days of employment 
• Uniforms purchased
• Paid employee meals
• Free college

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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