Position Summary
This job description is for a Kitchen Manager to oversee the kitchen and heart of house team at our Tulsa, OK location. Reporting directly to the General Manager, The Kitchen Manager ensures the tools, processes and training are in place to achieve high guest satisfaction results related to all culinary areas. Operational Excellence across all facets of the restaurant by instilling high standards and delivering superior results in all areas of the business- sales growth, outstanding service, profitability, food quality, training & development management, and facilities management. The Kitchen Manager will accomplish results through high level leadership behaviors as outlined in this job description. The Kitchen Manager will effectively communicate and model the company vision and brand standards to all members of the management team and hourly team.
Essential Job Functions
Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
Ensure that all guests are free welcome and are given responsive, friendly, and courteous service at all times.
Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Make employment and termination decisions.
Fill in where needed to ensure guest service standards and efficient operations.
Continually strive to develop your staff in all areas of managerial and professional development.
Prepare all required paperwork, including forms, reports, and schedules in an organized and time manner.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
Schedule labor as required by anticipated business activity while ensuring that all position are staffed when and as needed and labor cost objectives are met.
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.