We are looking for enthusiastic Kitchen Shift Lead (Supervisor) candidates to join our team at Chick-fil-A Keizer. This is a great opportunity to join a well-established and highly successful organization and to showcase your leadership skills. This role allows you to work directly with a Local Franchise Owner in an organization that focuses on development opportunities and promotion from within.
Responsibilities:
Leadership
- Lead the shift and motivate the team to achieve goals by using effective communication and positivity
- Ensure Team Members are attentive and caring utilizing the Core 4 service model
- Help to identify and actively develop future Leaders within the organization
- Support the training and development of Team Leads, Training & Support Leads, and others that aspire to Lead.
- Maintain a focused, fun, and caring work environment
- Provide coaching and feedback to Team Members regarding their performance
- Record any handbook violations
- Exemplify and enforce all policies set forth by the Operator including but not limited to: (a) appearance standards, (b) punctuality and attendance standards, (c) Pathway training standards and (d) exhibiting restaurant vision and values.
- Demonstrate the ability to openly receive feedback and direction from Senior Leadership without becoming defensive
- Actively participate in team leadership meetings
Operations
- Ensure that all shifts are set up prior to the shift by reviewing the position assignment and break plans
- Ensure that the next shift is set up to succeed
- Utilize H.E.A.R.D model to ensure negative guest experience recovery
- Ensure restaurant is a refreshingly clean and safe environment
- Certify Team Members on specified tasks once they demonstrate their capability
- Take initiative to identify and resolve issues within the restaurant
- Finds coverage for shifts when call outs occur
- Send out accurate shift notes using the appropriate channel
- Identify and react properly to danger zones in operations
How you can grow:
- Join a restaurant and team with plenty of leadership
- opportunities
- Path for growth includes opportunity to move up to Assistant Director and Director level with corresponding increase in compensation
- Starting wages range from $20.25 per hour
What's in it for you:
- Work in a positive environment where you’ll feel like you’re part of a family
- Be a part of a winning Leadership team
- Intentional leadership development opportunities to help you reach your goals
- Sundays off
- Cross training
- Competitive Wages (starting at $20.25 per hour)
- Subsidized Healthcare
- Generous Meal benefit
- Scholarship opportunities
Requirements:
- At least 1 year of restaurant experience in a leadership position required
- This is a Full-time position and full schedule availability is required (Mon-Sat; 5:30am-midnight; Holidays)
- Must be at least 18 years old
- Bilingual in English and Spanish highly preferred
- You must be hard-working, team-oriented, friendly, honest and have a desire to serve others
- Must be at least 18 years old
- Excellent verbal and written communication skills
- Ability to work well in a stressful and fast-paced environment
- Mentality of a leader with a willingness to learn and grow
- Fun, outgoing, energetic personality
- Ability and eagerness to mentor younger workers and to have a positive impact on their professional development
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
- Overtime
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Employee discount
- Paid training
- 401(k)
- 401(k) matching