Kitchen Shift Leader

**Salary Range: $17-20 per hour + benefits***

**Must meet all Minimum Requirements to apply**

Be a part of a team that MATTERS. Build a future that MATTERS. Your Leadership Starts Here.

• CHARACTER – demonstrates a commitment to personally operating with integrity, treating others with honor, dignity & respect and
• CHEMISTRY – align with the vision and CORE values of the Operator and organization
• COMPETENCY - display a working knowledge of Chick-fil-A brand standards
• INNOVATION & STRATEGIC THINKING – demonstrates the ability to innovate new ideas, and think strategically about growth at Chick-fil-A Colonial Heights
• RESULTS ORIENTED – proven ability to drive and reach goals and results
• COMMUNICATION - actively demonstrate ability to effectively communicate, share ideas, provide feedback and take a positive approach to all situations.·

Responsibilities:

• Prioritize guest service (serving, bagging, prepping, cooking etc. in a timely manner)
• Maintain cleanliness of your work area (kitchen, hospitality or drive-thru)
• Maintain labor and productivity goals
• Stock proactively throughout the shift and assist team as necessary
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Assisting with catering and/or making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder
• Demonstrate a passion for the business and managing the overall operations

Role Requirements:

**Minimum Requirements (must meet all to apply)

• Must be at least 18 years old
• Must have a High School diploma or equivalent, Associates Degree preferred
• You must be hard-working, team-oriented, friendly, honest and have great customer service skills
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be available to work any time including Saturdays- time off can be given for special requests
• Have at least one-year previous restaurant management or leadership experience is preferred
• Excellent verbal and written communication skills 

Coaching Behaviors:

• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

Behavior Characteristics:

• Work a maximum of up to forty hours + overtime (if needed) per week in the restaurant
• Allocate at least two hours per week to planning
• Focus on systematically and effectively communicating store goals and important info to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction,
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Enthusiastically and passionately lead the team

Additional Responsibilities:

• Inventory management
• End-of-Month counts and input
• Maintaining accurate transfer logs
• Effective & efficient ordering
• Maintaining a LEAN production environment
• Coaching, evaluating, and providing accountability for all kitchen Team Members
• Troubleshooting and repairing equipment and facilities
• Ensure all necessary preventative maintenance and cleaning on set schedule

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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