Kitchen Supervisor

About Company:

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our "Quest Ready" culture, built on integrity, responsiveness, accountability, respect, and excellence.

Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About the Role:

The Kitchen Supervisor plays a pivotal role in ensuring the smooth and efficient operation of the kitchen within a retail trade environment. This position is responsible for overseeing daily kitchen activities, maintaining high standards of food quality, safety, and hygiene, and managing kitchen staff to deliver exceptional service. The Kitchen Supervisor ensures compliance with all health regulations and company policies while optimizing workflow to meet customer demand. They act as a key liaison between kitchen staff and management, facilitating communication and problem-solving to maintain a productive work environment. Ultimately, the role aims to enhance customer satisfaction through consistent food quality and timely service delivery.

10 month position (August thru May) University schedule

Flexible schedule with focus on Monday thru Friday determined by business demands.

Minimum Qualifications:

• High school diploma or equivalent.
• Minimum of 2 years experience in a kitchen environment, preferably in a supervisory or lead role.
• Knowledge of food safety standards and kitchen sanitation practices.
• Ability to work flexible hours including weekends and holidays.
• Strong organizational and communication skills.
• Production system and record keeping experience
• High volume food production
• Speaks both English and Spanish

Preferred Qualifications:

• Certification in food safety
• Experience working in a retail trade or fast-paced food service environment.
• Proven leadership skills with experience managing a diverse team.
• Familiarity with inventory management and ordering systems.
• Basic knowledge of budgeting and cost control.

Responsibilities:

• Supervise and coordinate the activities of kitchen staff to ensure efficient food preparation and service.
• Monitor food quality and presentation to maintain company standards and customer satisfaction.
• Enforce strict adherence to health, safety, and sanitation regulations within the kitchen area.
• Manage inventory levels, order supplies as needed, and minimize waste through effective resource management.
• Train, mentor, and evaluate kitchen team members to promote professional development and high performance.
• Collaborate with management to plan menus, schedule staff shifts, and implement operational improvements.
• Address and resolve any kitchen-related issues or customer complaints promptly and professionally.

Skills:

The Kitchen Supervisor utilizes strong leadership and communication skills daily to effectively manage and motivate kitchen staff, ensuring a cohesive team environment. Organizational skills are essential for scheduling, inventory management, and maintaining compliance with health and safety regulations. Problem-solving abilities are frequently applied to address operational challenges and customer concerns promptly. Knowledge of food safety and sanitation is critical to uphold quality standards and regulatory compliance. Additionally, the ability to train and mentor staff supports continuous improvement and professional growth within the team.