Knowledge Management (KM) Subject Matter Expert (SME) — Support Agreements
Location: National Capital Region (Washington, DC area)
Work Arrangement: Hybrid, 3 days onsite/week
Type: Full-Time
Clearance: Active Secret security clearance; US citizenship required
Travel: Up to 10%
Status: Contingent Upon Award
Company Overview:
Since 2017, Kymber Consulting Group has been blazing a trail through the consulting landscape, providing solutions across healthcare, defense, and civilian sectors. We're trusted advisors for high-visibility, high-impact engagements, rapidly becoming a valued partner within both government agencies and large established firms in the space. Kymber employs a collaborative team approach to deliver high value, tailored, and innovative solutions. Our engagement teams are built to meet each client’s unique needs. Our employees currently support a variety of Defense and Civilian agencies.
Job Summary:
The Knowledge Management SME — Support Agreements is the central hub for the interagency agreements and knowledge assets that govern a Department of Defense (DoD) medical supply chain resilience program. These include memorandums of understanding (MOUs), memorandums of agreement (MOAs), service-level agreements (SLAs), and other support agreements. This position works across DoD and federal interagency partners to ensure data-sharing agreements, operational roles, and policy frameworks are documented, current, and accessible to decision-makers.
Responsibilities and Duties:
- Draft, coordinate, and manage interagency and intra-agency support agreements (e.g., stockpile management and data-sharing agreements with federal partners) in accordance with governing DoD instructions
- Ensure each support agreement defines resource commitments, funding, and performance metrics
- Research and define acceptable terms, standards, and processes for partnerships, including intake and evaluation processes for prospective industry partners
- Manage the full lifecycle of support agreements
- Build automated workflows to track routing status, monitor expirations, and keep stakeholders ahead of renewals and renegotiations
- Design, build, and maintain a centralized knowledge portal (e.g., SharePoint) with intuitive taxonomy, version control, and role-based access control (RBAC)
- Enforce CUI handling procedures for sensitive program information
- Draft and finalize data-sharing and interconnection security agreements in coordination with data science and government IT stakeholders
- Ensure legal and policy guardrails are in place before external data streams are integrated
- Facilitate After Action Reviews (AARs) after operational disruptions and crisis response drills, and translate lessons learned into actionable improvements
- Capture tacit knowledge from subject matter experts and convert it into formal standard operating procedures (SOPs) to reduce knowledge loss from personnel turnover.
Qualifications and Skills:
- Bachelor's degree in business administration, public administration, information/knowledge management, or a related field
- Minimum of five (5) years of professional experience in knowledge management, interagency agreement management, or program support within DoD or federal agencies
- Proficiency with SharePoint, including workflow automation (e.g., Power Automate), document libraries, and version control
- Working knowledge of CUI handling requirements and RBAC principles
- Excellent written and verbal communication skills, including the ability to brief senior government stakeholders
- US citizenship and an active Secret security clearance
Preferred Qualifications
- Direct experience drafting and staffing interagency support agreements under DoDI 4000.19 (e.g., DD Form 1144)
- Certified Knowledge Manager (CKM) or equivalent KM certification
- Experience with federal health or logistics agency agreements and governance
- Familiarity with secure government cloud environments and interconnection security agreement processes
- Experience facilitating AARs and developing SOPs
Benefits and Perks:
- Medical, Vision, and Dental Plans
- Paid Holiday and Personal Time Off
- Short-term disability, Long-term, and Life Insurance
- Education and Training Assistance Program
- Incentive Plans and Referral Bonuses
- Employee Assistance Programs
Kymber Consulting Group, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law