Knowledge Management Specialist

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Knowledge Management Specialist
Job Location: White Plains. NY

Project Overview

Seeking a Knowledge Management professional with strong KM, AI, Power BI, and Power Apps experience. Must have experience designing dashboards and associated metrics to capture, monitor, and report on knowledge assets. Must have experience in KM practices, ways to improve knowledge flow, and build digital solutions. Participate in the design and enhancement of core KM approaches that improve knowledge flow across the organization. This includes leveraging ML and AI for knowledge creation and gap analysis, and applying ontologies, knowledge graphs, and semantic layers to improve content structure, retrieval, and discoverability. A solid understanding of content management and content strategy is essential, including the ability to architect semantic frameworks that support enterprise search, personalization, and scalable knowledge ecosystems.

Job Functions & Responsibilities

• Improve knowledge capture, flow, and reuse using AI, ML, and semantic technologies.
• Develop and govern taxonomies, metadata, and content structures to enhance search and discoverability.
• Support enterprise knowledge repositories, intranets, and collaboration tools.
• Design and maintain Power BI dashboards, data models, and visualizations; ensure performance and data quality.
• Build Power Apps and Power Automate workflows to streamline KM and business processes.
• Work with KM team to translate business needs into actionable KM, analytics, and automation solutions.

Skills

• Experience in Knowledge Management, taxonomy, metadata, and content strategy.
• Deep expertise in creating intuitive, insights driven dashboards and establishing the right metrics to measure performance and value.
• Proficiency with AI tools and concepts applied to content automation and knowledge discovery.
• Strong Power BI and Power Platform skills (Power Apps, Power Automate, connectors).
• Knowledge of data modeling, ETL, Power Query, and DAX.
• Excellent analytical and communication skills.

Education & Certifications

• Bachelor’s Degree with 6 years relevant work experience.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.