Knowledge Manager Business Partner

Alvarez & Marsal

Tampa, FL

JOB DETAILS
SALARY
$115,000–$145,000 Per Year
SKILLS
Administrative Management, Analysis Skills, Artificial Intelligence (AI), Best Practices, Business Administration, Business Support, Change Management, Communication Skills, Consulting, Content Management, Detail Oriented, Diversity, English Language, Entrepreneurship, Equal Employment Opportunity (EEO), Establish Priorities, Intellectual Property (IP), Knowledge Management, Leadership, Medical Conditions, Medical Genetics, Metadata, Microsoft SharePoint, Military, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Professional Services, Resolve Customer Issues, Search Agent, Taxonomies, Team Player, User Interface/Experience (UI/UX), Website Conversion
LOCATION
Tampa, FL
POSTED
1 day ago

About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results‑oriented professionals. We take a hands‑on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.Role OverviewAlvarez & Marsal, a premier professional services firm with more than 13,000 professionals worldwide, is seeking an enthusiastic, self‑motivated knowledge management professional to join our growing KM Services team. The team, part of A&M's Global AI and Knowledge Organization, is at the center of an exciting firm‑wide transformation in how A&M works and derives value from its intellectual property. The role will work directly with North American business units, reporting to the North American KM Services Director.Daily ResponsibilitiesOwn the day‑to‑day KM relationship for an assigned portfolio of 3‑4 North American business units, with the opportunity to expand the portfolio over time.Serve as the primary liaison between assigned business units and the central KM team, identifying opportunities to extend each business unit's use of KM services and maximize KM adoption and value.Lead projects to build and refine business‑unit KM processes and tools, coordinating timelines and partnering with KM services, KM technology, and other corporate groups on execution.Monitor and provide routine support for business‑unit KM processes and tools (knowledge libraries, taxonomies, capture processes, search, and communities).Provide advice and recommendations to business units based on internal and external KM best practices.Global KM Strategy and InitiativesPartner with KM colleagues to design and build global capabilities and tools (expert profiles, conversational knowledge search, agentic knowledge capture) and help extend them to new areas of the business.Support KM team members on initiatives both within and beyond the immediate region, contributing to a cohesive global KM capability.Share knowledge of processes, approaches, methods, and tools/platforms with team colleagues so the team can leverage its collective experience across the globe.Provide insight into business needs, initiatives, and end‑user experience to help ensure global KM service offerings remain relevant and aligned to overall strategy.Support the growth and evolution of the KM team by applying KM best practices in ways that strengthen the success of the overall KM support model.Grow KM Knowledge and ExpertiseIdentify internal and external KM trends and best practices; communicate and promote these to business‑unit KM contacts.Champion KM best practices and encourage knowledge sharing and adoption of new tools throughout the region and firm.Qualifications5+ years of experience in a knowledge management role.Bachelor's degree in a related field or equivalent work/technical experience in Business Studies, Business Administration, or Management.Experience leading projects from inception to completion, collaborating with stakeholders on timelines and expectations, and handling change management.Experience in a professional services or consultancy firm.Proven experience working with professionals of all staff classes, up to C‑level.Experience with KM technology (e.g., SharePoint libraries, AI‑enabled search and discovery tools).Fluent English required.Desired Skills And AttributesConsultative approach when partnering with the business.Experience with KM and content management approaches (communities, skills and experience platforms, document libraries, taxonomy and metadata, search, curation, content analytics).Analytical reasoning and solution‑focused problem solving, with the ability to connect the dots and scale KM efforts across a portfolio of business units.Capable of synthesizing information and driving results in a fast‑paced environment.Ability to balance multiple projects and prioritize effectively.Excellent communication and listening skills, with the ability to present complex ideas and solutions to technical and non‑technical audiences.Demonstrated history of operating with urgency, responsiveness, and a client‑first focus.Exceptionally close attention to detail.Resilience and an ability to persevere in order to break down resistance and accomplish long‑term goals.Benefits and Journey at A&MWe prioritize your well‑being, providing benefits and resources to support you on your personal journey. Regular employees working 30 or more hours per week are entitled to participate in Alvarez & Marsal Holdings' fringe benefits, which include healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages, and a 401(k) retirement savings plan. Eligible employees receive an annual discretionary contribution to their 401(k) from A&M. Paid time off includes vacation, personal days, 72 hours of sick time (prorated for part‑time employees), ten federal holidays, one floating holiday, and parental leave. The salary range is $115,000–$145,000 annually, dependent on several variables including education, experience, skills, and geography. A&M offers a discretionary bonus program based on multiple factors, including individual and firm performance.Equal Opportunity EmployerAlvarez & Marsal is committed to providing and promoting equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by applicable laws. Employees and applicants can find A&M policy statements and additional information by region here.#J-18808-Ljbffr

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Alvarez & Marsal