Position Summary

A specialist to support SCM systems by communicating with business users, Headquarters in Korea and reviewing SCM-related data in NERP/Web Systems with fundamental knowledge of SCM processes, database structure and system interfaces.

Responsibilities:

The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems.

Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes

Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team

Maintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests.

Requirements:

• Able to analyze SCM related processes, data and understand data interfaces between multiple systems
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• 5+ years of functional experience in Supply Chain Management area (Forecasting, RTF, and Allocation) is a plus
• Advanced Planning system experience is a plus.
• BS/BA or higher in information management-related field.

Special Skills:

• Goal-oriented and self-motivated.
• Bilingual (Korean) required
• Candidate can use Gen AI such as Claude Chat, Cowork - plus
• Candidate must have the ability to work independently or within a team environment.
• Ability to multi-task and deliver high-quality work under tight deadlines is essential.
• Ability to work in a fast-paced environment is required.

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.