Experience with monitoring, logging, dashboarding, and alerting platforms
Scripting or programming experience (Python preferred)
Production applications support and operational troubleshooting
Understanding of high-availability and low-latency application architectures
Red Hat OpenShift experience
AI/ML platform exposure or AI-assisted operations tooling
Telecom or voice application experience (SIP, SBCs, IMS, voice middleware)
Experience supporting cloud-native migrations from VM environments
GitOps and modern deployment methodologies
Experience with observability platforms such as Prometheus, Grafana, ELK, Splunk, or Datadog
Outcome / Business Objective
Deliver a production-ready, Kubernetes-based runtime environment for voice middleware and backend services that improves scalability, resilience, automation, and operational efficiency while minimizing service disruption and migration risk.
Proven track record leading end-to-end modernization projects that migrated production VM‑based middleware/backend services (preferably voice or other latency‑sensitive apps) into Kubernetes-based production environments — delivered migration planning, staged cutovers, and successful production rollouts. (JD implies senior-level scope; years below.)
Hands‑on experience operating and running production Kubernetes platforms for high‑availability, low‑latency services — delivered platform lifecycle management, troubleshooting/incident response, operational runbooks, and knowledge transfer to operations teams.
Delivered automation and release pipelines that enabled repeatable deployments and infrastructure lifecycle management in production — produced CI/CD pipelines, infrastructure‑as‑code modules, and automation/playbooks to support testing, deployment, and production cutover activities
Numbers & Facts
Location
Philadelphia, Pennsylvania
Skills
Amazon Web Services (AWS)unmatched
Ansibleunmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Cloud Computingunmatched
Continuous Deployment/Deliveryunmatched
Continuous Integrationunmatched
GCP (Good Clinical Practices)unmatched
High Availabilityunmatched
IP Multimedia System (IMS)unmatched
Identify Issuesunmatched
Incident Responseunmatched
Knowledge Transferunmatched
Machine Toolunmatched
Microsoft Windows Azureunmatched
Middlewareunmatched
Operational Supportunmatched
Production Supportunmatched
Production Systemsunmatched
Python Programming/Scripting Languageunmatched
Reporting Dashboardsunmatched
Riskunmatched
SIP (Session Initiation Protocol)unmatched
Scripting (Scripting Languages)unmatched
Software Administrationunmatched
Splunkunmatched
System Migrationunmatched
Systems Administration/Managementunmatched
Virtual Machine (VM)unmatched
Voice Applicationsunmatched
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