Analysis Skills, Baseband, CCNA - Cisco Certified Network Associate, Communication Skills, Communication Systems, CompTIA - Computing Technology Industry Association, IP (Internet Protocol), Information Systems/Technology IS/IT Administration, Microsoft Office, Operational Support, Performance Management, Problem Solving Skills, Project/Program Management, Standard Operating Procedures (SOP), Standards Development, Systems Engineering, Team Player, Technical Operations, Technical Support, Vendor/Supplier Relations, Video Streaming
An entertainment organization in Stamford, Connecticut is actively seeking a new L1/L2 Technical Support/ OTT to join their team, supporting video operations for streaming services.
About the Opportunity:
- Schedule: Full-time
- Hours: Varies by shift
Responsibilities:
- Configuring, maintaining, and resolving issues for transmission and communication systems
- Ensuring reliable transmission operations
- Facilitating support for cross-disciplinary operations
- Interfacing with vendors and improving system performance
- Developing standard operating procedures for technical operations
- Performing other duties, as needed
Qualifications:
- Minimum 2 years of experience in Systems Engineering
- Bachelor's Degree
- Understanding of IP networking
- Experience with OTT monitoring tools
- Intermediate IT troubleshooting skills
- Understanding of streaming video workflows
- Proficiency in MS Office and similar tools
- Strong communication skills
- Analytical problem-solving ability
- Team-oriented mindset
Desired Qualifications:
- Master's Degree or equivalent experience
- Certifications in CCNA or CompTIA
- Familiarity with Baseband Video protocols
- Project Management skills
T
Tandym
At Tandym Group (formerly The Execu|Search Group), we’re committed to connecting talented people like you with leading companies. With our personalized approach, you’ll never feel like just a resume when you work with us. We know that every job—and every job seeker—is different, which is why we keep the focus on you and your goals. This philosophy has allowed us to help thousands of people find career success over the last three decades, and we’re here to help you do the same.
With our extensive network of companies and full suite of direct hire recruitment and contract staffing services, you’ll have access to a variety of roles. We match talent with highly curated opportunities across healthcare, professional services, tech, and life sciences—but it goes far beyond that.
When you partner with us, we’re all in. Your goals become our goals, and we are committed to helping you reach your highest potential. From matching you with your dream role to providing resume guidance and interview prep, we’re here for the entire journey. In the constantly changing world of work, you can count on us to be by your side.
100 to 499 employees
Staffing/Employment Agencies
http://www.tandymgroup.com