L1 SOC Engineer / Analyst

Vacancy NameL1 SOC Engineer / Analyst Vacancy NoVN1283 Employment TypeFull-Time Work LocationMacedonia About UsAcora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible.

We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact.

Our Values

We're proud to share the values we live by. They're not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.

• Be the best you can be
• We do what we say
• Together we win DescriptionAs an L1 SOC Analyst, you will be responsible for monitoring security alerts, performing initial triage, escalating incidents appropriately, and supporting the SOC team in maintaining a secure network environment. This is an entry-level position focused on learning and applying foundational cybersecurity operations skills.

This will be a shift based role providing 24/7 monitoring, including working weekends. Key Responsibilities• Monitor security alerts from various systems (SIEM, IDS/IPS, endpoint detection tools) and escalate incidents as required

• Perform initial triage of alerts, including basic investigation and documentation of findings
• Identify potential false positives and ensure accurate alert categorization
• Assist in gathering information about suspicious activity or potential threats
• Maintain accurate and complete incident and alert documentation
• Support L2 and L3 analysts with investigations and remediation tasks
• Participate in shift rotations, on-call support, and SOC handovers
• Follow established processes and procedures to ensure consistent handling of security events
• Participate in security awareness initiatives and basic SOC process improvement activities Key Skills• Basic understanding of network and security concepts (TCP/IP, firewalls, VPNs, malware, phishing)
• Familiarity with operating systems, such as Windows, Linux, or Unix
• Exposure to security monitoring tools (SIEM, IDS/IPS, antivirus, vulnerability scanners)
• Strong attention to detail and ability to follow processes accurately Personal Specification• Good written and verbal communication skills for documenting incidents and escalating appropriately
• Ability to work collaboratively within a team and follow guidance from senior analysts
• Eagerness to learn about security threats, incident response, and SOC operations
• Associate's degree or relevant certifications (e.g., CompTIA Security+, CySA+, or equivalent experience) preferred