At Care Infotech, we foster an inclusive, collaborative, and fast-paced environment where your technical skills directly impact our growth. We are looking for a dedicated L2 Desktop Support Engineer to join our team in Harrisburg, PA.
Key Responsibilities:
Provide L2 technical support for hardware, OS (Windows/Mac), and software issues.
Manage Active Directory, Office 365 administration, and user access permissions.
Troubleshoot network connectivity, VPN, DNS, and peripherals (printers/routers).
Handle escalated tickets from L1 support and maintain high resolution speed.
| Location | Harrisburg, PA |
| Job Type | Full-time |
| Salary | $300–$420 Per Month |
| Company Size | 51 - 200 |
| Headquarters | Mumbai, MH, IN |
| Website | https://www.careinfotech.com |
2+ years of experience in L2 IT Desktop Support or Helpdesk operations.
Hands-on experience with Active Directory, O365 admin, and network troubleshooting.
Strong problem-solving abilities with excellent customer communication skills.
Certifications like CompTIA A+, Network+, or Microsoft Fundamentals are a plus.
Care Infotech delivers reliable IT solutions and support services. We value continuous learning, employee growth, and maintaining a welcoming work culture.
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