L2 SOC Analyst

Vacancy NameL2 SOC Analyst Vacancy NoVN1288 Employment TypeFull-Time Work LocationMacedonia About UsAcora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible.

We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact.

Our brand is much more than a logo; it is what people feel and think about Acora. This role is integral to our Marketing team, delivering an engaging and compelling story to all our audiences, whether that happens in conversation or through our marketing communications.

Our Values

We're proud to share the values we live by. They're not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.

• Be the best you can be
• We do what we say
• Together we win DescriptionAs an L2 SOC Analyst, you will be able to perform triage of alerts, produce data driven recommendations and facts, identify and document root cause of alerts, consult on detection engineering requests and requirements, whilst providing shift lead responsibilities. Key Responsibilities• Proactive monitoring and response of known and or emerging threats against the network.
• Gathering information about high-value assets, threat landscape, and breach exposure from a myriad array of sources.
• Conducting detailed & comprehensive investigation and triage on wide variety of security events, and implement remediation processes.
• Be comfortable with overseeing shift operations including managing analyst breaks and handling escalations.
• Perform complex data analysis in support of security event management.
• Participation on Incident Response that includes root cause and lessons learned.
• Collaborate with Level 3 analysts, incident responders, engineering team, and customer''s security teams to coordinate incident response and remediation efforts.
• Identify opportunities to improve process and/or tools to ensure highest level of quality, including documentation and training sessions.
• Mentor and support junior analysts
• Participate in shifts, on-call and after hours support of incident management .
• Manage Shift resources and activities, supervising, monitoring, mentoring and acting as escalation point for L1s, driving shift metrics and managing shift handovers.
• Performing binary analysis on suspicious files .
• Participation in the development of new SIEM rules and analytics.
• Conduct security research and intelligence gathering in regards to emerging threats and exploits.
• Participate in Customer projects
• Complete monthly reports and handle monthly client meetings Key Skills• Security / Network operations or engineering,
• Administration on Unix, Linux, or Windows
• Proven experience with common security operations systems, Intrusion Detection Systems (IDS/IPS), Security Incident Event Management systems (SIEM), anti-virus log collection systems, vulnerability management, etc.
• Demonstrated experience with a wide variety of security logs to detect and resolve security issues.
• Strong problem resolution, judgment and decision making skills
• Proactive and cooperative relationships exist within own team and other individuals/groups that interface with the team.
• Familiarity with current legal and regulatory requirements around information security and privacy, including PCI, SOX, HIPAA, etc
• Experience with security events, including large-scale breaches, is a must; as is the ability to identify themes and trends out of large datasets. Personal Specification• Ability to deal with the ambiguity associated with working in a fast paced and changing environment
• Excellent written and oral communication skills