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L2 Technician

Info Way Solutions LLC

Reno, NV

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JOB DETAILS
SKILLS
Computer Firmware, Electrical Wiring, Hardware Components, Hardware Installation, Hardware Upgrades, IP (Internet Protocol), Identify Issues, Network Administration/Management, Network Configuration Management, Network Switching, Network Systems, Optics, Purchasing/Procurement, Remote Access, Root Cause Analysis, Systems Administration/Management
LOCATION
Reno, NV
POSTED
30+ days ago
Job description:
  • Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
  • Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
  • Perform server firmware upgrades to ensure systems are running on the latest approved versions.
  • Configure server IP addresses and default access credentials in accordance with standard procedures.
  • Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.
  • Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
  • Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
  • Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
  • Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy.
Location: Reno, NV

About the Company

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Info Way Solutions LLC

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