Sign upLog in

L3 Application Support Engineer

Artech LLC

Mount Laurel, NJ

Apply
JOB DETAILS
SALARY
$50–$54.54 Per Hour
SKILLS
Analysis Skills, AngularJS, Application Programming Interface (API), Business Support, Change Management, Debugging Skills, DevOps, Enterprise Applications, High Availability, Identify Issues, Incident Management, Java, Maintain Compliance, Microservices, On Call, Performance Management, Problem Solving Skills, Production Support, Production Systems, Root Cause Analysis, Service Level Agreement (SLA), Software Administration, Software Development, Software Engineering, Software Patches, Standard Operating Procedures (SOP), Support Documentation, Technical Support, User Interface/Experience (UI/UX)
LOCATION
Mount Laurel, NJ
POSTED
30+ days ago
Job Title: L3 Application Support Engineer
Location: Mount Laurel, New Jersey - Onsite (Local candidate’s only)
Duration: 6+ months
Salary Range: $50 – $54.54/hr.
Employment Type: W2 only
Job Summary
The L3 Application Support Engineer will provide advanced production support for business-critical applications built using Java, Spring Boot, and Angular. This role focuses on deep technical troubleshooting, root cause analysis, and permanent fix implementation, working closely with development, infrastructure, and DevOps teams to ensure high availability and performance of applications.
Technology Stack
  • Java
  • Spring Boot
  • Angular
Key Responsibilities
  • Provide L3 production support for enterprise applications developed using Java, Spring Boot, and Angular
  • Perform in-depth root cause analysis (RCA) for recurring and complex incidents
  • Debug application issues related to APIs, microservices, backend logic, and frontend components
  • Analyze logs, stack traces, database issues, and performance bottlenecks
  • Implement bug fixes, patches, and minor enhancements in coordination with development teams
  • Support production deployments, releases, hotfixes, and post-release validations
  • Work with L2 support teams to guide issue triage and resolution
  • Ensure adherence to SLAs, incident management, and change management processes
  • Participate in on-call rotational shifts as part of 24x7 support coverage
  • Maintain and improve support documentation, runbooks, and SOPs
  • Proactively identify stability, performance, and security improvements
Required Skills
  • Strong experience in Java (Advanced Java Concepts)
  • Spring Boot
  • Angular
  • 6–10 years of relevant application support / development experience
Additional Information
  • Rotational shifts may be required
  • Hands-on experience in production support environments
 
Email your resume at

sankalp.shrivastava@artech.com

 for more information.
 

About the Company

A

Artech LLC

Resume Resources

Free Resume TemplatesFree Resume Builder