L3 Application Support Engineer

Artech LLC

Mount Laurel, NJ

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JOB DETAILS

SALARY

$48–$52 Per Hour

SKILLS

Analysis Skills, AngularJS, Application Programming Interface (API), Business Support, Change Management, Consulting, Debugging Skills, DevOps, Enterprise Applications, High Availability, Identify Issues, Incident Management, Information Technology & Information Systems, Java, Maintain Compliance, Microservices, On Call, Performance Management, Problem Solving Skills, Production Support, Root Cause Analysis, Service Level Agreement (SLA), Software Administration, Software Development, Software Engineering, Software Patches, Standard Operating Procedures (SOP), Support Documentation, Team Player, Technical Recruiting, Technical Support, User Interface/Experience (UI/UX)

LOCATION

Mount Laurel, NJ

POSTED

30+ days ago

Job Title: L3 Application Support Engineer
Location: Mount Laurel, NJ (Need candidate LOCAL to Mount Laurel, New Jersey ONLY)
Duration: 6 months (extendable)
Pay Range: $48-52/Hour on W2 only
Note: Applicant must be willing to work on W2.
Request-ID: 81412-1

Role Overview: A senior-level production support role focused on debugging and fixing Java + Angular applications in real time.

Key Responsibilities:

Provide L3 production support for enterprise applications developed using Java| Spring Boot| and Angular.
Perform in-depth root cause analysis (RCA) for recurring and complex incidents.
Debug application issues related to APIs| microservices| backend logic| and frontend components.
Analyze logs| stack traces| database issues| and performance bottlenecks.
Implement bug fixes| patches| and minor enhancements in coordination with development teams.
Support production deployments| releases| hotfixes| and post-release validations.
Work with L2 support teams to guide issue triage and resolution.
Ensure adherence to SLAs| incident management| and change management processes.
Participate in on-call rotational shifts as part of 24x7 support coverage.
Maintain and improve support documentation| runbooks| and SOPs.
Proactively identify stability| performance| and security improvements.

Required Skills:

Java| Spring Boot| Angular Experience 6-10 years (relevant application support development experience) Shift Yes may require rotational shifts.
The L3 Application Support Engineer will provide advanced production support for business-critical applications built using Java| Spring Boot| and Angular.
This role focuses on deep technical troubleshooting| root cause analysis| and permanent fix implementation| working closely with development| infrastructure| and DevOps teams to ensure high availability and performance of applications.

Company Benefits & Culture:

Competitive salary and benefits package.
Opportunities for professional growth and advancement.
Dynamic and collaborative work environment.

Appreciate your quick response and please feel free to reach me out for any query you may have.

Kind Regards,

Vibhor Babbar
Manager – Staffing

Artech is the #1 Largest Women-Owned IT Staffing Company in the US!

Call/Text: (973) 394-3916
Email:

vibhor.babbar@artech.com

| LinkedIn: Vibhor Babbar
360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960
Website: www.artech.com
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About the Company

Artech LLC

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