L3 Engineer

Location:

Charlotte, NC

Salary Range:

Competitive and commensurate with experience

Introduction

The organization is seeking a highly skilled technical professional to join its team. This role involves providing advanced support, troubleshooting, and resolution of complex issues within the organization’s IT infrastructure. The successful candidate will play a key role in maintaining and optimizing systems, networks, and applications.

Required Skills & Qualifications

• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience)
• Minimum of 3–5 years’ experience in a technical support or engineering role
• Advanced understanding of operating systems, networking, and security protocols
• Hands-on experience with .NET and Python development, including troubleshooting and maintaining applications built on these platforms
• Relevant industry certifications (e.g., CCNP, MCSE, CompTIA Security )

Preferred Skills & Qualifications

• Proactive and self-motivated approach to work
• Ability to work independently and as part of a team
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Prior work experience at client or in client's Industry

• Applicants must be able to work directly for Artech on W2

Day-to-Day Responsibilities

• Diagnose and resolve escalated technical problems, ensuring minimal disruption to business operations
• Implement, maintain, and optimize systems, networks, and applications according to industry best practices
• Lead root cause analysis for recurring incidents and develop solutions to prevent future issues
• Provide guidance and support to Level 1 and Level 2 engineers, assisting with technical development and knowledge sharing
• Work closely with project managers and stakeholders to deliver infrastructure upgrades and new deployments
• Document solutions, procedures, and technical standards for internal use
• Maintain up-to-date knowledge of emerging technologies and security threats relevant to the organization

Company Benefits & Culture

• Opportunities for career advancement in a dynamic environment
• Commitment to quality and attention to detail
• Supportive team environment

For immediate consideration please click APPLY to begin the screening process.