Lab Administrator

Join JM Test Systems as an ESL Lab Administrator and play a key role in supporting the daily operations of our Electrical Safety Lab. This position is ideal for a highly organized and customer-focused professional who thrives in a fast-paced environment and enjoys coordinating administrative processes that directly support technicians, customers, and operational success. You’ll help ensure smooth workflow throughout the equipment lifecycle while supporting documentation, customer communication, pricing, and overall laboratory efficiency.

What You’ll Do

• Support daily administrative operations within the ESL laboratory environment
• Coordinate workflow and equipment movement throughout the calibration and service process
• Process and maintain accurate work orders, purchase orders, pricing information, and customer documentation
• Assist with pricing and estimates, contractor support, rotations management, tool room administration, and general lab operations
• Communicate with customers regarding equipment status, pricing, repairs, delays, and order updates
• Review calibration certificates, inspection reports, and work order documentation for accuracy and completeness
• Ensure compliance with company procedures, QA requirements, and ISO 17025 quality standards
• Maintain organized records, files, and administrative documentation
• Provide administrative support to technicians, leadership, vendors, and customers
• Identify workflow or documentation issues and assist with coordinating resolutions
• Provide cross-functional backup support across ESL administrative functions as needed
• Assist with staging, organizing, housekeeping, and operational preparation activities

What We’re Looking For

• High School Diploma or GED required; additional administrative or business training preferred
• 2–5 years of experience in administrative support, customer service, operations support, or a related role preferred
• Experience working in a fast-paced operational, industrial, or technical environment is a plus
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent communication and customer service skills
• Strong attention to detail and accuracy in documentation and data entry
• Proficiency in Microsoft Office and ability to learn company systems and operational processes
• Ability to work independently while also collaborating effectively across teams
• Adaptable, dependable, and solutions-oriented mindset

Why Join JM Test Systems?

• Stability and long-term career growth opportunities
• Medical, Dental, and Vision Insurance
• HSA with Employer Contributions
• 401(k) with Company Match
• Paid Vacation, Sick Time, Birthday Time, and Holidays
• Employer-Paid Life Insurance
• Family-oriented culture focused on Quality, Responsiveness, and Integrity

If you are looking for an opportunity to grow your career while supporting a dynamic laboratory operation, we encourage you to apply for the ESL Lab Administrator position with JM Test Systems.