Lab Assistant Generalist

Laboratory Assistant

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we supportpatient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for specimen handling and facilitating the workflow in and out of the laboratory, performing various clerical and preprocessing duties, and interacting with others using a variety of communication tools. Performs pre-analytical phase of specimen preparation and must handle biohazardous and infectious material while following proper safety precautions. Works cooperatively with all hospital and laboratory staff, and external clients through verbal and written communications in order to resolve problems, exchange information, receive instructions, establish protocols, and process information concerning patient specimens. Responsible for the accurate pre-analytical processing of laboratory specimens and ensuring delivery of those specimens to the appropriate laboratory section. Includes the handling of biohazardous and infectious material while following proper safety precautions. Also responsible for assisting client services and technical associates in resolving specimen quality and integrity concerns.

Essential Functions

Patient Safety:

1. Demonstrates appropriate hand hygiene. Demonstrates use of two patient identifiers. Demonstrates effective communication "hand offs" between providers, shifts, departments, etc. Demonstrates use of proper precautions including use of appropriate personal protective equipment.
2. Is responsible for demonstrating workflow and procedure knowledge with management, co-workers, new employees, inspectors, and visitors.
3. Is responsible to and receives direction from the management team, which may consist of the administrator, coordinator, manager, supervisor, or work unit lead.
4. Attends and participates in classes, meetings, committees, and other continuing education as appropriate to maintain and enhance professional job knowledge and/or job skills.

Job Responsibilities

• Verifies that correct specimen and labeling requirements are met for test orders.
• Correctly and accurately registers and labels tubes as appropriate.
• Centrifuges and aliquots specimens according to department policy.
• Sorts, stores, and delivers laboratory specimens by department and specimen requirements, as appropriate.
• Works with medical technologists and client services to resolve specimen problems.
• Answers telephones and provides assistance as needed.
• Works every other weekend and some holidays/flex

Qualifications

Education: High School Diploma or Equivalent required.

Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Medical Laboratory Assistant [MLA(ASCP)] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred.

Experience: Experience in a hospital Laboratory 3-5 years preferred Internship or equivalent 0-1 year required.

Knowledge, Skills and Abilities: Staff adheres to all I C.A.R.E. Standards. Must demonstrate annual CAP competencies in any area that they work.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Schedule

Full-time 40 hours, nights with variable schedule and start times. Position requires rotating weekends and some holidays.

Work Location

1153 Centre Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$18.99 - $28.21/Hourly

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.