Must Have Technical/Functional Skill
Windows 10&11 experience with installation and troubleshooting
Extensive knowledge of IT hardware and software
Knowledge of Active Directory and infrastructure tools (security/patching software)
Excellent written and verbal communication skills
Strong customer-service orientation
Roles & Responsibilities
Build, configure, deploy Windows-based PCs in a lab environment
Troubleshoot issues on lab PCs.
Monitor ticket queue
Work directly with customers on resolving their issues
Salary Range: $ 50,000-$ 65,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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