Must Have Technical/Functional Skill Must Have Technical/Functional Skills Windows 10&11 experience with installation and troubleshooting Extensive knowledge of IT hardware and software Knowledge of Active Directory and infrastructure tools (security/patching software) Excellent written and verbal communication skills Strong customer-service orientation Roles & Responsibilities Build, configure, deploy Windows-based PCs in a lab environment Troubleshoot issues on lab PCs. Monitor ticket queue Work directly with customers on resolving their issues Salary Range $60,000-$80,000 Per year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1