Lab Manager III

Responsibilities

• Leverage advanced analytical and technical skills to design and implement infrastructure solutions that enhance mission execution and support command decision-making.
• Support the integration of new technologies and equipment within lab environments, including the development and refinement of standard operating procedures (SOPs) and policies.
• Assess network topology and device configurations, identify critical security vulnerabilities, and recommend security best practices.
• Provide user support for Virtual Private Networks (VPNs), Virtual Desktop Infrastructure (VDI), such as Citrix, as well as macOS and iOS platforms.
• Troubleshoot and resolve a broad range of technical issues, from basic to complex network problems
• Implement granular access controls, monitor system performance and accessibility, establish and maintain backup protocols, and ensure system security.
• Diagnose and resolve complex enterprise storage issues across local and wide area networks, including replication strategy support and remediation of storage-related incidents.
• Design, build, and maintain robust network environments by configuring routers, switches, and firewalls, as well as updating network devices and performing IP address audits to ensure optimal network performance.
• Ensure optimal network performance by troubleshooting issues, enforcing system standards, and collaborating with stakeholders to optimize infrastructure.
• Secure network systems through policy enforcement, access controls, and continuous monitoring.

Minimum Qualifications

• BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or related degree; or HS Diploma and 7+ years of network administration, network engineering, or systems administration experience.
• 5+ years of directly relevant experience in network administration
• Proficiency with multiple operating systems, including Linux/Unix and macOS
• Strong knowledge and experience with routers, switches, firewalls, and VPNs
• Experience and knowledge of networking and network administration
• Skilled in working with virtual desktop environments (Citrix, VMware)
• Must be able to work collaboratively across physical locations

Preferred Qualifications

• Familiarity with Palo Alto firewalls and Cisco switches
• Experience with converged infrastructure solutions (e.g., FlexPod) and NetApp storage systems
• Proficiency with Cisco Intersight, vCenter, and virtualization automation/optimization
• Strong documentation skills for technical procedures and SOPs
• Capable of creating and maintaining network diagrams
• Demonstrated experience in network design, implementation, and performance tuning
• Project management capabilities and excellent time-management skills
• Expertise in hardening network devices and infrastructure for enhanced security
• Desired Certifications: DoD 8140.01 IAT Level II, Network+, CCNA