Lab Support/Lab Assistant

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Lab Support

JOB OVERVIEW: Perform routine blood collections by venipuncture and capillary techniques from patients of all age groups, collect specimen for urine drug screens and paternity collections. Process specimens for testing and accurately completes all paperwork and data entry into the computer associated with these specimens.

DEPARTMENT: Laboratory Services

WORK HOURS: Variable

REPORTS TO: Supervisor Support Services Lab

PREREQUISITES:

• High school graduate or equivalent.

• Minimum 1 year experience working in Clinical Lab processing department in a hospital or certification from a Clinical Lab Assistant Program from an accredited technical college.

• Active Washington State MA-P License required.

• Minimum 1 year phlebotomy experience preferred.

• Evidence of computer/keyboard and data entry skills.

QUALIFICATIONS:

• Demonstrates excellent customer service and communication skills.

• Demonstrates ability to maintain and convey a positive team concept.

• Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times.

• Ability to perform job duties without direct supervision.

• Interacts in a friendly, professional manner with a diverse range of customers.

• Ability to communicate and work effectively with the physical and emotional development of all age groups.

UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:

See Generic Job Description for Clinical Support Partner

PERFORMANCE RESPONSIBILITIES:

• Generic Job Functions: See Generic Job Description for Clinical Support Partner

• Essential Responsibilities and Competencies:

• Follow established protocols for processing specimens for testing and send out to reference labs.

• Follow established protocols for confirming patient identity, labeling and transport of specimens.

• Performs phlebotomy procedures according to established standards.

• Performs finger sticks on adults/children and heel sticks on infants according to established standards.

• Enters and receives laboratory testing requests in the computer systems.

• Processes blood bank specimens according to established procedures and delivers components to the patient care areas when required.

• Fax, print and deliver reports.

• Answers the phone using proper telephone technique within 3 rings and follows established scripts.

• Proficient use of all laboratory and hospital computer systems to look ups results, place orders and/or answers any questions.

• Completes all documentation required for registration on Outpatients for both the Hospital and Outreach.

• Collects and processes urine drug screens according to established protocols.

• Process pending logs, specimen unreceived lists, error log reports to monitor work and/or any mandatory reports.

• Keeps areas clean and adequately stocked with supplies.

• Any other additional tasks.

Date Created:

Revised: 9/25

Grade: SEIUSVSLABSUP

FLSA: NE

Cost Center: 7071

Job Qualifications:

PREREQUISITES:

• High school graduate or equivalent.

• Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college.

• Active Washington State MA-P License required.

• Minimum 1 year phlebotomy experience preferred.

• Evidence of computer/keyboard and data entry skills.

QUALIFICATIONS:

• Demonstrates excellent customer service and communication skills.

• Demonstrates ability to maintain and convey a positive team concept.

• Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times.

• Ability to perform job duties without direct supervision.

• Interacts in a friendly, professional manner with a diverse range of customers.

• Ability to communicate and work effectively with the physical and emotional development of all age groups.