Lab Support Services Coordinator Evening Shift

Yale New Haven Hospital

New Haven, CT

JOB DETAILS
SKILLS
Clinical Laboratory, Communication Skills, Computer Maintenance, Computer Skills, Customer Support/Service, Data Entry, Data Quality, Data Recovery, Equipment Maintenance/Repair, Hospital, Hospital Systems, Inventory Management, Laboratory Management, Laboratory Systems, Laboratory Testing, Organizational Skills, Patient Registration, Quality Assurance, Quality Control, Quality Management, Quality Metrics, Sample/Specimen Processing, Specimens/Samples, Staff Training, Team Player, Testing, Time Management, Vendor/Supplier Management
LOCATION
New Haven, CT
POSTED
Today
Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsible for receiving and processing specimens. Accession specimens in laboratory information system. Handle incoming phone calls and assisting with general lab supply management. Work in conjunction with Medical Laboratory Scientists.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. Understands and adheres to Performance Standards, Policies and Behaviors. Demonstrate knowledge of department and hospital policies and procedures and their execution Handle telephone inquiries, transfer as needed. Receive, accession and process specimens in order to ensure timely reporting of results. Ensures positive patient identification Perform registration in HIS as needed Process reference lab testing as needed Independently troubleshoot specimen-related problems Assist with inventory and supply management, including supplies to others hospitals and/or customers. Perform testing as needed Train new employees or students Participate in at least one hospital or lab committee Assist with schedule as needed Maintain hardware and equipment as needed Uses computer programs in laboratory and hospital based systems to ensure accurate data entry and retrieval. Perform other duties as needed

Qualifications

EDUCATION

HS Diploma or equivalency exam MLA Certification required

EXPERIENCE

2+ Years.

LICENSURE

MLA Certification (when applicable)

SPECIAL SKILLS

Excellent communication skills and customer service skills. Basic computer skills Consistently interacts with coworkers and customers in a positive manner. Cooperatively and proactively assists in other areas as needed in a teamwork oriented environment. Maintains procedure knowledge and implements all new and revised procedures in real time. Maintains all Quality Control and Quality Assurance standards at all times. EEO/AA/Disability/Veteran.

PHYSICAL DEMAND

Understands and adheres to Performance Standards, Policies and Behaviors. Demonstrate knowledge of department and hospital policies and procedures and their execution Handle telephone inquiries, transfer as needed. Receive, accession and process specimens in order to ensure timely reporting of results. Ensures positive patient identification Perform registration in HIS as needed Process reference lab testing as needed Independently troubleshoot specimen-related problems Assist with inventory and supply management, including supplies to others hospitals and/or customers. Perform testing as needed Train new employees or students Participate in at least one hospital or lab committee Assist with schedule as needed Maintain hardware and equipment as needed Uses computer programs in laboratory and hospital based systems to ensure accurate data entry and retrieval. Perform other duties as needed

YNHHS Requisition ID

180897

About the Company

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Yale New Haven Hospital

Yale-New Haven Hospital (YNHH) is a 1,541 bed, not-for-profit academic medical center. Located on the Connecticut shoreline, YNHH is the primary teaching site for Yale School of Medicine and Yale School of Nursing.

Founded in 1826, Yale-New Haven Hospital is the largest hospital in Yale New Haven Health System, which includes both Bridgeport and Greenwich Hospitals and their affiliated outpatient facilities in New Haven and Fairfield Counties. The health system also includes a physician organization, Northeast Medical Group.

Consistently recognized by U.S. News and World Report as a top hospital, Yale-New Haven Hospital's faculty and community physicians practice in more than 100 specialties. The hospital has a level one trauma center, comprehensive transplant center, and both a certified heart and stroke center. The medical center also includes Smilow Cancer Hospital and its affiliated Yale Cancer Center, one of only 41 NCI-designated comprehensive cancer centers in the U.S., and the largest between New York and Boston.

We care for our smallest patients at Yale-New Haven Children's Hospital, and the hospital's psychiatric services are ranked in the top ten nationally. Yale-New Haven Hospital is also a Magnet Hospital, a designation of excellence in nursing practice.

We are proud to be recognized as an employer of choice, consistently recognized by Working Mother Magazine, the American Association of Retired Persons (AARP) and Family Digest. YNHH has also been recognized for advances in technology as one of the most wired health care facilities.

Technologically advanced, patient-focused and committed to our employees, Yale-New Haven Hospital provides a dynamic, exciting work environment. Competitive salaries and a comprehensive benefits package, including a day care center and a fitness center are only the beginning. You will be able to explore your full potential within a supportive learning environment where staff engagement and contributions are valued and recognized.

Valuing the growth and development of our staff, we have both an on-site career counselor and a tuition reimbursement program for continuing education. Yale-New Haven Hospital also has reward and recognition programs for staff that consistently excel.

Consider joining our organization … check out our website at www.ynhh.org.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1826
WEBSITE
http://www.ynhh.org