Lab Systems Administrator

Lancesoft

Lexington, MA(remote)

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JOB DETAILS

SALARY

$93

SKILLS

Administrative Skills, Biology, Biotech and Pharmaceutical, Business Support, Change Management, Chemistry, Computer Science, Data Processing, Data Quality, Documentation, Help Desk, Laboratory Operations, Laboratory Systems, Master Data Management (MDM), Operations, Problem Solving Skills, Process Improvement, Quality Control, Regulatory Requirements, Scripting (Scripting Languages), ServiceNow, Software Administration, Software Validation, Support Documentation, System Integration (SI), Systems Administration/Management, Systems Maintenance, Technical Leadership, Testing, User Account Administration

LOCATION

Lexington, MA

POSTED

1 day ago

Position Summary
We are seeking a high-level Lab Systems Administrator for a fully remote position to execute administration, maintenance, and master data activities specifically for the MODA platform in support of the Massachusetts Biologics Operations (MBO) site. This role maintains system workflows, handles instrument interfaces, provides first-tier remote end-user support, and coordinates closely with Global system owners regarding system changes and communications. All requests, issues, and changes will be managed through the site s IT ticketing and change management system (ServiceNow).
Accountabilities
Workflow Maintenance: Maintain and update workflows within the MODA system to ensure seamless daily laboratory operations.
System Integration: Assist with MODA system and instrument integrations, execute configuration changes, and coordinate technical requirements with the Global DD&T function.
Master Data Management: Perform MODA master data updates to support routine business changes, site improvements, and resolve complex master data issues.
System Administration: Execute routine MODA system administration activities, manage user accounts, and maintain system stability.
Documentation & Verification: Create and maintain method verification scripts and system documentation to support new MODA functionality and routine software updates.
End-User Support: Provide first-tier remote application support to resolve daily end-user questions, system errors, and usage issues.
Validation & Projects: Support validation activities for ongoing site projects and execute instrument-to-MODA configuration interfaces as needed.
Core Elements Related to This Role
This critical role directly ensures that Quality Control (QC) personnel can perform daily testing operations within the MBO MODA system. All activities must be executed in strict compliance with global and local regulatory requirements, data integrity guidelines, and company standards.

Dimensions and Aspects
Technical Decision-Making: Apply extensive knowledge of MODA to evaluate whether configuration or process changes impact data integrity or the validated state of the software.
Business Collaboration: Partner closely via remote collaboration channels with laboratory personnel to understand actual system utilization and proactively recommend process or configuration improvements.
Education, Behavioral Competencies, and Skills
Education: Bachelor s degree in Engineering, Computer Science, Business, Chemistry, Biology, or a related scientific/technical discipline.
Experience: 3 to 5 years of experience working within the pharmaceutical or biopharmaceutical industry.
Technical Expertise: Extensive hands-on configuration, administration, and development experience specifically with the MODA platform.
Systems Knowledge: Strong working knowledge of ServiceNow change management workflows, Client ALM, and remote collaboration tools.
Work Location: 100% Remote.

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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