Job Description
Title:Lab Technician/Complaint Investigations Tech
Location:Alameda, CA- 94502
Duration: 6 Months with possible extension
Shift: 1: 30 PM to 10: 00 PM
Description:
Entry Level Lab Technician in the Complaint Investigations Lab
The Technician will be responsible for:
Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.
The Technician will document complaint investigations in the Complaint Handling System.
The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. To complete the investigation.
Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.
Must Have ~ proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English. Experience in Medical Device / Biotech Industry with a Technical Background is preferred.
Knowledge of Electronic Troubleshooting is preferred.
Ability to work in a team setting is a plus.
Ability to follow written work instructions of SOP s is required.
Good documentation skills are a must.
Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
Ability to focus while performing repetitive and routine investigations is a must.
Great fit for workers with Inspection and Quality experience.
Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience.
Recent college graduates with a Bachelor s degree are an ideal fit for this entry level position
Location:Alameda, CA- 94502
Duration: 6 Months with possible extension
Shift: 1: 30 PM to 10: 00 PM
Description:
Entry Level Lab Technician in the Complaint Investigations Lab
The Technician will be responsible for:
Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.
The Technician will document complaint investigations in the Complaint Handling System.
The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. To complete the investigation.
Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.
Must Have ~ proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English. Experience in Medical Device / Biotech Industry with a Technical Background is preferred.
Knowledge of Electronic Troubleshooting is preferred.
Ability to work in a team setting is a plus.
Ability to follow written work instructions of SOP s is required.
Good documentation skills are a must.
Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
Ability to focus while performing repetitive and routine investigations is a must.
Great fit for workers with Inspection and Quality experience.
Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience.
Recent college graduates with a Bachelor s degree are an ideal fit for this entry level position
Numbers & Facts
| Location | Alameda, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $25 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Biotech and Pharmaceuticalunmatched
- Computer Skillsunmatched
- English Languageunmatched
- Identify Issuesunmatched
- Internet Programmingunmatched
- Laboratoryunmatched
- Medical Equipmentunmatched
- Microscopic Analysisunmatched
- Microsoft Officeunmatched
- Oscilloscopeunmatched
- Resolve Customer Issuesunmatched
- Standard Operating Procedures (SOP)unmatched
- Team Playerunmatched
- Test Equipmentunmatched
- Test Fixturesunmatched
- Testingunmatched
- Writing Skillsunmatched
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