Description

Lab Technician

Location: Stamford, CT
Department: Engineering / Product Testing
Employment Type: Full-Time

About the Role

We are seeking a detail‑oriented and motivated Lab Technician to support daily product testing, documentation, and returns processing for Conair, Babyliss, Cuisinart, and Waring brands. This role is hands‑on, fast‑paced, and essential to ensuring product safety, compliance, and quality. The ideal candidate is technically skilled, organized, and eager to learn industry standards and accreditation requirements.

________________________________________________________________________________

Product Testing & Documentation

• Test small home appliance samples daily to UL and CSA standards and prepare electronic test reports for Intertek certification.
• Use calibrated mechanical, electrical, and software-based test equipment to collect and record data.
• Maintain and troubleshoot test apparatus as needed.
• Analyze product samples and determine required testing based on design changes or alternate components.
• Stay current with all applicable UL and CSA standards relevant to assigned product categories.
• Develop, conduct, and document custom tests in collaboration with Product Engineering.
• Generate test report templates and test procedures.
• Test, evaluate, and debug new and existing products.
• Conduct competitive evaluations and support Engineering and Marketing with testing and reporting.
• Perform root cause analysis for field failures and returned products.

Accreditation & Compliance

• Become accredited as a Test Engineer for specific UL and CSA standards under the Intertek Satellite Lab Program.
• Acquire working knowledge of ISO 17025 and demonstrate test methods during annual Intertek audits.
• Read and understand test equipment manuals to learn equipment functionality.
• Monitor lab environmental conditions before and during testing; stop testing if conditions fall outside required limits.

Laboratory Operations

• Perform daily lab housekeeping to maintain a clean, safe, and organized workspace.
• Order new lab supplies and maintain inventory.
• Manage multiple assignments while meeting deadlines and customer expectations.
• Use Windows-based PC software and lab-designed fixtures for testing and data collection.

Conair Returns Responsibilities

• Log incoming returns daily for Conair, Babyliss, Cuisinart, and Waring products.
• Transport returns to the returns lab and return the mailroom cart within 30 minutes of delivery.
• Investigate each returned product and record engineering findings in the master spreadsheet.
• Determine whether each return represents a known issue or a new issue:
• • Known issue: Scrap the product according to established procedures.
  • New issue: Notify the appropriate engineer, CCL QA representative, or CCL engineer.
  • If CCL requests the unit, arrange shipment accordingly.

Qualifications

Education

• B.S. in Electrical Engineering preferred.
• B.S. in Mechanical Engineering considered.

Skills & Experience

• Fluent in spoken, written, and reading English.
• Self-starter capable of working with minimal supervision.
• Experience testing and troubleshooting electro‑mechanical devices; experience with UL/CSA testing is a plus.
• Experience in a product testing environment with test procedures, reports, and documentation.
• Hands-on experience with wiring, soldering, and reading schematics.
• Familiarity with electrical test equipment used for small home appliances.
• Knowledge of standard test equipment and gauging.
• Experience with approval agency methodologies (preferred).
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Skilled in using Windows-based PCs for testing, data collection, and operating lab fixtures.
• Strong attention to detail in testing, data gathering, and report preparation.

• Working conditions are normal for an office environment.
• Must be able to sit for extended periods of time.
• Must be able to use a computer keyboard and view a monitor for extended periods of time.
• This role requires on-site presence in our office Monday through Friday.

• Comprehensive Medical/Dental/Vision plans
• Generous Paid Time Off Programs
• Life & Disability Insurance
• FSA/HSA/Dependent Care FSA
• Paid Parental Leave
• 401k and company match
• EAP & Employee Wellness Programs
• Paid Volunteer Days
• Free breakfast and lunch in the Stamford office
• Free Shuttle to/from Stamford Train Station
• Hands-on experience with leading consumer brands
• Opportunities for accreditation and professional development
• A collaborative environment focused on product safety, quality, and innovation