Job Description
Job Title: Lab Technician
Location: Greensboro, NCPay: $18/hour
Schedule: 1st ShiftPositio n Type: Temp-to-Hire
Position Overview:
Key Responsibilities:
Customer Service:
Provide excellent customer service by handling incoming calls, answering inquiries, and scheduling appointments using established scripts. Conduct outbound follow-up and service promotion calls. Maintain professional, customer-focused experience for all clients.
Medical Setting Responsibilities:
Perform certified specimen collections (urine, alcohol, saliva, fingernail, hair follicle, and DNA). Conduct on-site and post-accident testing using rapid screening devices. Follow proper procedures for handling biological specimens and maintaining a clean, safe environment.
Administrative & Office Support:
Complete chain of custody documentation and ensure accuracy in all records. Package specimens and coordinate shipment through approved couriers. Collect payments and complete required forms. Report test results according to established protocols. Maintain client records, logs, and testing files. Monitor inventory and restock testing supplies as needed.
Additional Responsibilities:
Perform both on-site and off-site collections at client locations. Participate in after-hours and on-call testing 2–3 times per week based on business needs.
Qualifications & Requirements:
Strong communication skills with a focus on customer service excellence. Experience working in a medical setting or healthcare-related environment is a plus. Proficiency in Microsoft Office (Word, Excel, email) and web-based systems. High attention to detail and accuracy in administrative documentation. High School Diploma required. Ability to lift up to 35 pounds and perform physical tasks. Comfortable working with biological specimens and cleaning solutions.
#PROF26
Show more Skills
Administrative Skillsunmatched
Administrator Documentationunmatched
Calendar Managementunmatched
Chain of Custodyunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
DNAunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Healthcareunmatched
High School Diplomaunmatched
Laboratoryunmatched
Lift/Move 35 Poundsunmatched
Medicineunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Operational Supportunmatched
Operationsunmatched
Record Keepingunmatched
Sample/Specimen Processingunmatched
Schedule Developmentunmatched
Scripting (Scripting Languages)unmatched
Specimen Collectionunmatched
Telephone Skillsunmatched
Testingunmatched
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