Labor Relations Liaison Manager

Labor Relations Liaison Manager

Salary

Depends on Qualifications

Location

Houston, TX

Job Type

Regular Full-time

Job Number

17150

Department

Human Resources and Talent

Opening Date

08/26/2026

Closing Date

9/26/2026 11:59 PM Central

Max Number of Applicants

100

• Description
• Benefits
• Questions

Position Description

Position Overview:

Under minimal supervision, the Labor Relations Liaison Manager will serve as the Human Resources and Talent (HRT) Departments principal point of coordination for Harris Countys labor and employee relations programs, focusing on grievance administration, employee representation, dispute resolution, and administration of the Consultation Agent program under the Harris County Consultation Framework. Individuals in this role will guide employees, department leadership, Human Resources professionals, and approved Consultation Agents on applicable policies and processes; coordinate the Management Agent, Consultation Team, and grievance and disciplinary processes for Eligible Employees under the Consultation Program; and partner with the Office of County Administration, County Attorneys Office, and HRTs Compliance, Employee Relations, and Investigative functions. This role requires knowledge of labor relations, employee representation, grievance administration, dispute resolution, policy interpretation, and procedural compliance, along with professionalism and discretion to perform the essential functions of the position.

Duties and Responsibilities:

• Labor and Employee Relations: Serves as a resource on labor and employee relations matters involving workplace disputes, employee concerns, grievances, and conflict resolution by evaluating complex matters and providing management and Human Resources professionals with recommendations regarding appropriate courses of action to promote consistent, equitable, and impartial labor and employee relations practices.

• Investigation Coordination: Leads a team of investigators by assigning work, monitoring performance, and ensuring timely completion of investigations to support the effective handling of employee and labor relations matters.

• Dispute Resolution: Facilitates or coordinates mediation, dispute resolution, and other informal resolution processes when appropriate and identifies opportunities to address workplace concerns at the appropriate level before matters escalate.

• Consultation Agent Program: Manages the administration and coordination of the Countys Consultation Agent program by providing guidance on program requirements, representation, eligibility, designation, training, and communications, while maintaining required program records and participant information to support program consistency, effectiveness, confidentiality, and compliance under the Texas Public Information Act and Texas Government Code Section 552.024.

• Policy Interpretation: Provides guidance on Human Resources, labor relations, grievance, representation, and employee relations policies by reviewing workplace matters and applicable requirements, supporting the development and revision of policies and procedures, and monitoring changes in employment laws and regulations, including Texas Local Government Code Chapters 160 and 617, to promote consistent application and procedural compliance.

• Training Support: Develops and delivers training, guidance, and educational resources on Consultation Policy, grievance procedures, employee representation, dispute resolution, and related policies to support Human Resources staff, departmental representatives, employees, and management.

• Program Management: Maintains records and tracking systems for grievances, Consultation Agent activities, dispute resolution, and labor relations matters and analyzes case activity, outcomes, recurring workplace concerns, and program effectiveness to identify trends and recommend process, policy, training, or organizational improvements while supporting leadership with special projects and strategic initiatives involving labor and employee relations.

Other Duties:

• Employees are responsible for executing the duties and responsibilities listed above, as well as any other duties as assigned. Some positions may require employees to work before, during, or after an emergency or disaster, at the departments discretion. This Job Description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee in this position. Management may assign or reassign duties and responsibilities at any time.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check.

Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education and Experience:

• Bachelors degree in Human Resources Management, Labor Relations, Business Administration, Public Administration, Organizational Development, or a related field.

• Five (5) years of responsible professional experience in labor relations, employee relations, Human Resources, grievance administration, dispute resolution, or closely related experience, including

• Three (3) years of management experience.

Knowledge, Skills, and Abilities:

• Knowledge of labor relations principles, including grievance administration, consultation or other employee representation programs, and Human Resources practices.

• Knowledge of Texas public-sector labor relations, including Local Government Code Chapters 160 and 617, employment laws and regulations, policy interpretation, and procedural compliance.

• Skills in organization and case management, with the ability to manage multiple matters and deadlines simultaneously.

• Skills in mediation, facilitation, conflict resolution, and problem-solving.

• Skills in written and verbal communication.

• Ability to analyze complex workplace issues and recommend practical and defensible solutions.

• Ability to exercise discretion and maintain confidentiality when handling sensitive employee matters.

• Ability to prepare clear, concise, and professional correspondence, reports, findings, and recommendations.

NOTE: Qualifying education, experience, knowledge and skills must be documented in your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type and Typical Hours of Work:

• Regular Full-time

• Monday - Friday | 8:00 AM to 5:00 PM.

• Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department.

Salary:

• Depends on Qualifications
• Based on 26 Pay Periods
• Plus, benefits

Work Environment, Physical and Mental Demands:

• The work is performed in an office environment with routine use of standard office equipment, including computers, phones, scanners, and filing cabinets, to perform the essential functions of the position.

• This position requires sedentary work, including sitting, with the ability to use manual dexterity and perform repetitive motions.

• The physical demands described here are representative of those that must be met to perform the essential functions of this job successfully.

• The work requires high levels of concentration and attention to detail, moderate levels of creativity and innovation, moderate levels of work-related stress, and high levels of memory and information retention to perform the essential functions of the position.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*
• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com

01

Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.

• High School or GED diploma
• Associates Degree
• Bachelors Degree
• Masters Degree or higher
• None of the above

02

If you selected a college degree in response to the previous question, which of the following best describes your major?

• Human Resources Management
• Labor Relations
• Business Administration
• Public Administration
• Organizational Development
• Other Related Field
• Unrelated Field
• N/A; No Degree

03

Which of the following best describes your verifiable responsible professional experience in labor relations, employee relations, Human Resources, grievance administration, dispute resolution, or closely related experience? (To be considered, qualifying experience must be documented in your applications employment history)

• Less than five (5) years
• Five (5) years but less than six (6) years
• Six (6) years but less than seven (7) years
• Seven (7) years or more
• I do not have this experience

04

Do you have a minimum of three (3) years of management experience? (To be considered, qualifying experience must be documented in your applications employment history)

• Yes
• No

Required Question

Employer Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx