Labor Services Coordinator (50845)

Job Description Summary

This position reports to the Manager, H-2A Services and is responsible for preparing, drafting, submitting, filing, and tracking H-2A visa-related immigration forms and documents. The incumbent provides client support throughout the immigration process and performs related administrative support functions.

Duties And Responsibilities

Document Processing

• Prepare drafts of immigration forms and support letters.
• Review required documentation for inclusion in immigration form packets and collaborate with clients and team members to ensure timely filing of H-2A visa petitions.
• Prepare draft responses for Requests for Evidence (RFEs), including translations from English to Spanish when required.
• Assist in preparation of H-2A job orders and temporary labor certification applications for submission to the State Workforce Agency (SWA) and U.S. Department of Labor (DOL), as required.
• Monitor application deadlines to support timely immigration forms approvals and track case status.
• Provide clients with consistent and timely status updates on immigration forms filed.
• Utilize reporting tools and dashboards to prioritize high-volume caseloads, ensuring timely completion and accurate recordkeeping.
• Escalate operational issues promptly to management as appropriate.
• Work reliably with colleagues to support smooth case progression.

Administrative Support

• Manage incoming and outgoing departmental mail daily, including sorting, organizing, and timestamping correspondence.
• Scan and upload documents to the case management system and maintain accurate filing of records.
• Notify appropriate team members of incoming correspondence and document updates.
• Send electronic copies of correspondence and documents to clients via email as required.
• Coordinate outgoing mail to ensure timely delivery and accurate case record updates.
• Provide general administrative support including but not limited to copying, scanning, filing, scheduling, answering incoming calls, distributing messages, maintaining calendars.
• Assume responsibility for maintaining office supplies by checking inventory and order items.

Other

• Utilize all capabilities to satisfy one mission - to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, being self-accountable, creating a positive impact, and being diligent in delivering results.
• All other duties as assigned.