 Laboratory Assistant III – ORMC Core Laboratory

 2nd Shift

At Orlando Health, our team plays a vital role in supporting patient care through excellence in laboratory services. We are seeking a detail-oriented and customer-focused Laboratory Assistant III to join the ORMC Core Laboratory team. If you are passionate about healthcare, thrive in a fast-paced environment, and are looking for an opportunity to grow with an organization dedicated to innovation and collaboration, we encourage you to apply!

 Position Summary

The Laboratory Assistant III performs specimen receiving and processing duties, patient registration, order entry, specimen centrifugation, labeling and aliquoting samples, test-site distribution, sample storage, and other laboratory support functions. This role also serves as a key liaison between the laboratory, nursing staff, physicians, patients, and external clients to ensure exceptional service and quality patient care.

Key Responsibilities

• Process and receive laboratory specimens accurately and efficiently
• Register patients and enter physician orders into laboratory systems
• Perform specimen centrifugation, labeling, aliquoting, storage, and distribution
• Demonstrate knowledge of specimen collection and handling requirements
• Provide exceptional customer service and resolve patient or client concerns
• Support billing, reference testing, scheduling, and laboratory workflows
• Train staff and assist with workflow coordination as needed
• Act as a liaison between laboratory personnel, physicians, nursing teams, and external clients
• Order and maintain inventory of laboratory supplies
• Process pathology specimens and coordinate courier pickups
• Document specimen quality issues and maintain records
• Participate in quality improvement initiatives
• Maintain compliance with Orlando Health policies, infection prevention practices, and confidentiality standards
• Assist with report distribution, filing, and requisition management
• May perform phlebotomy and IV starts when appropriately trained and competency-approved

 Qualifications

Required:

High School Diploma or GED equivalent

Three (3) years of laboratory, patient care, or patient business experience

Strong customer service, communication, and organizational skills

Ability to work collaboratively in a fast-paced healthcare environment

Ability to maintain accuracy, confidentiality, and attention to detail

Preferred:

Experience working in a hospital or clinical laboratory setting

Familiarity with Laboratory Information Systems (LIS) and hospital computer systems

Phlebotomy and/or IV start experience with approved competencies

 Why Orlando Health?

At Orlando Health, our people are passionate about what they do and the patients they serve. We foster a culture built on:

Collaboration

Innovation

Professional Growth

Compassionate Care

Teamwork & Inclusion

Join a work family that values your contributions and supports your career development every step of the way.

Orlando Health is committed to diversity and inclusion. We are an equal opportunity employer and welcome veterans and individuals with disabilities to apply.