Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Laboratory Coordinator with Catholic Medical Center you can be a part of an organization that is devoted to giving back!
The Laboratory Clinical Coordinator supervises the technical, operational, and financial operations of the blood bank, including staff selection, orientation, training and daily direction to staff; is an active participant on the Laboratory Management Team.
- Coordinate activities and monitor performance of laboratory section procedures and staff.
- Maintain and implement procedures and coordinate annual competency checks.
- Troubleshoot instruments, method, and quality control problems.
- Participate in budget preparation and monitor section financials.
- Evaluate and institute new testing procedures.
- Interview, hire, train, and evaluate staff.
- Ensure compliance with safety regulations and quality control measures.
- Interact with physicians, hospital staff, and patients to address service complaints.
- Develop and demonstrate leadership skills, creating a positive working environment.
- Reviews methods and procedures within Laboratory Section; makes recommendations to the Lab Technical Operations Manager regarding changes in procedures and policies, new tests, etc.
- Maintains procedure manual and all technical procedures written in CLSI (formerly NCCLS) format and assures their annual review by the Laboratory Medical Director/Designee.
- Ensures that all Quality Control measures are conducted and reviewed on a regular schedule.
- Prepares monthly variance reports and submits to Lab Technical Operations Manager.
- Is responsible for the operation of section within established budgetary guidelines.
- Documents section volumes.
- Evaluates and makes recommendations to the Lab Technical Operations Manager, the Laboratory Executive Director and Medical Director on new analytical equipment for the capital equipment budget.
- Coordinates a system to monitor and maintain all lab section instruments with documentation; function/operational checks, routine maintenance, troubleshooting / resolutions.
- Recommends salary increases, recognition and takes corrective action as necessary.
- Coordinates daily staff assignments as required to respond to workflow demands, maximizing productivity.
- Manages staffing to minimize overtime.
- Coordinates the most efficient use of equipment and supplies.
- Assists the Lab Technical Operations Manager with counseling, corrective actions, and continuous quality improvement activities.
- Orients section staff on all safety procedures, regulations and hazardous materials, fire rules, and fire control procedures, to include Universal Precautions and the Chemical Hygiene Procedures, and assures that all aspects of plans are followed within the Lab Section.
- Attends mandatory in-service programs on Universal Precautions.
- Compliance/Business Ethics, Disaster Plan, Electrical + Fire Safety and Chemical Hygiene Plan / Hazardous Communications and updates staff.
- Maintains staff records for lab section (orientation forms, competency forms, continuing education forms, personnel documentation) including copies of annual performance review, unscheduled absence records, etc.
- Provides regular updates on annual CPT code review for the Lab Section; within 6 months of any change or at least annually, update the CLIA listing or section’s analyte(s)/test(s), instrument, and kit/reagent; annual Chemical Inventory and inventory of related Material Safety Data Sheets; annual update of Job Descriptions, related orientations and competencies; annual review/audit of Cost Accounting data; and annual review/selection of CAP Survey enrollment.
- Ensures that all lab section activities are in compliance with all safety requirements as identified in the laboratory General CAP Checklist and with all other department related requirements as identified in the section specific CAP checklists.
- Prepare for CAP self/on-site inspections, reviewing and establishing compliance of all CAP standards.
- Coordinates the Quality Control procedures in Lab Section, including CAP surveys, maintenance of Quality Control records, and maintenance of quality assurance program.
- In conjunction with Medical Director, Laboratory Executive Director, and Lab Technical Operations Manager, implements QI indicator for section, monitoring process on an ongoing quarterly basis.
- Displays courtesy and professionalism at all times while providing timely, helpful service to all personnel, visitors, physicians, and patients.
- Maintains a professional decorum within the work environment under all types of circumstances, demonstrating ability to remain calm in tense and/or emergency situations.
- Participates as a team member, effectively adapting to change or unusual circumstances.
- Maintains a people-centered environment which attracts, retains and motivates superior people to work independently in an atmosphere of professionalism, empowerment and mutual trust and respect.
- Participates in technical assignment, maintaining the capacity to perform all procedures in primary area of responsibility at a level that meets standards as prescribed for assigned technical personnel, maintaining technical competency including the operation of the lab computer system.
- Oversee the processing protocols of specimens to reference laboratories, ensuring specimen integrity, completeness of result reporting, maintaining related interfaces, building new tests and writing procedures as needed.
- Act as a liaison with the reference laboratories, reviewing service issues and working collaboratively on performance improvements.
- Provides input into general laboratory administration through participation in regular lab management meetings, communicating information as appropriate to technical section staff.
- Attend regularly scheduled general lab meetings and outside professional meetings.
- Participates in budget and policy development.
- Recommends departmental improvements and cost savings where appropriate, communicating information as appropriate to lab section staff.
- Work with staff in allocation of resources, removing barriers and encouraging responsible risk-taking; promote innovation and creativity; leads by example; nurtures champions, coaching, supporting, delegating, and empowering staff; continually assess work processes for improvement; promote education, training, and development; providing a foundation for education and individual improvement; demonstrates collaboration through involvement in achieving overall laboratory goals; recognizes and rewards achievements; communicates / demonstrates key involvement in decisions; be involved in issues / projects that are organizationally based; demonstrates interaction with people outside area; demonstrates quick and timely response to issue / deadlines; demonstrates conscious attempt to make things better; demonstrates a cooperative approach.
- Holds regular staff meetings within section, documenting attendance and minutes, communicating changes, policies, procedures, and provide an opportunity for discussion of issues and problem resolutions.
- Coordinates scheduling within section to enable attendance of staff to regular scheduled monthly General Laboratory Staff Meetings.
- Coordinates the requisition of supplies for lab section as required.
- Reports to work consistently and promptly.
- Provides proper advance notice of absence or tardiness.
- Performs similar or related duties as assigned or directed.
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Catholic Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Shape the future of healthcare at Catholic Medical Center.
Located in Manchester, NH, Catholic Medical Center is a 330-bed acute care hospital and Level III Trauma Center serving southern New Hampshire and northern Massachusetts. Home to the nationally recognized New England Heart & Vascular Institute and The Mom’s Place—an innovative birthing center that pioneered couplet care—we’re proud to lead in both advanced medicine and compassionate service.
As part of HCA Healthcare’s statewide network of Catholic Medical Center in Manchester, Portsmouth Regional Hospital, Frisbie Memorial Hospital in Rochester hospitals, three freestanding ERs, and over 70 care sites, you’ll join nearly 5,000 colleagues across New Hampshire who are committed to excellence, collaboration, and making a difference every day. At Catholic Medical Center, your work has purpose—and your potential has no limits.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Laboratory Coordinator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.