$12,000 SIGN ON BONUS
Job Summary: In addition to the responsibilities listed below, this position is also responsible for ensuring timely and accurate laboratory reporting in the section they manage; managing day-to-day operations of the clinical laboratory in a labor management partnership environment, including both credentialed and non-credentialed personnel; maintaining competency in laboratory testing and performing bench work as appropriate; and managing quality assurance, safety, compliance, regulatory, and accreditation standards and activities.
Essential Responsibilities:
• Provides developmental opportunities for others; builds collaborative, cross-functional relationships. • Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. • Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. • Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. • Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
• Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. • Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. • Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. • Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.
• Maintains testing and training standards by: • Ensuring alignment between the departments strategic initiatives and the development and implementation of technical and/or non-technical training materials while allocating training resources. • Evaluating relevant personnel competency on an ongoing basis. • Anticipating future training needs, planning regular, in-service, and competency training programs, and completing own training.
• Maintains compliance and accreditation by: • Influencing and implementing policies and work instructions in alignment with applicable regulations, license requirements, accreditation standards, and inspection checklists pertaining to laboratories and facilities where testing is performed. • Routinely assessing adherence to all requirements related to the recruitment, processing, testing, storage, and distribution of materials and samples. • Identifying and implementing appropriate corrective and preventive actions for addressing technical and/or non-technical deficiencies in regulatory/accreditation inspection processes. • Supervising the renewal process for personnel licensure. • Reviewing teams updates to technical and/or non-technical documentation.
• Serves as a link between medical laboratory services and other services by: • Planning for the alignment of current practices with regulatory/accreditation changes and issues, inspection citations, current events, and trends relevant to services, quality, and training. • Leading cross-functional teams to proactively evaluate and improve technical and/or non-technical quality management systems. • Networking and collaborating across internal teams locally to coordinate and align lab operations, quality, and utilization. • Communicating with external vendors, local/state public health and safety organizations, and other health care providers. • Driving alignment with local and national standards and regulations, and utilization of technology and initiatives.
• Ensures medical laboratory operations and improves processes by: • Managing efficient operations, quality, service, patient safety, member/customer satisfaction, and cost effectiveness through evaluation and standardization of technical and/or non-technical services and processes. • Implementing innovative work plan processes to improve systems across the continuum of care. • Participating in the evaluation and implementation of new testing methodologies, processes, and technology that have the potential to improve service, quality, and/or efficiency. • Ensuring the resolution of onsite facilities issues of varying complexity with internal and external vendors. • Collaborating with employees to cultivate teamwork and a progressive work environment. • Managing personnel during periods of varying work load. • Monitoring the use of inventory and maintenance systems, building the supplies inventory, and estimating usage and costs. • Managing ongoing technical and/or non-technical project management, including local, regional, and national initiatives, and status reports.
• Manages service quality by: • Reviewing applicable policies and procedures for audit and process improvement projects. • Recommending, establishing, and implementing corrective actions, preventive actions, and process improvements based on internal and external quality audits of technical and/or non-technical processes. • Developing plans for correcting deviations from expected quality control results. • Analyzing the effectiveness of strategies used to ensure that tests are performed properly and results are verified before being shared. • Proactively anticipating and resolving potential barriers that may prevent specimens from being collected and processed according to established time and quality standards. • Resolving proficiency testing concerns. • Driving the application of strategies to resolve problems of varying complexity related to pre-analytical (collection, processing, etc.), analytical, or post-analytical testing, as applicable.