Analysis Skills, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Datasheets, Detail Oriented, Documentation, Establish Priorities, Healthcare Administration, Identify Issues, Laboratory Management, Laboratory Operations, Legal, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operating Systems, Organizational Skills, Paralegal, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Coordination, Project/Program Management, Quality Assurance, Record Keeping, Shipping/Receiving, Team Player, Test Lab, Writing Skills
Laboratory Project Coordinator
Confidential Scientific Testing Laboratory
Downers Grove, IL
Full-Time | 100% Onsite
Pay: $23/hr
Position Overview
Our client, a leading scientific testing laboratory, is seeking a highly organized and detail-oriented Laboratory Project Coordinator to serve as the operational hub between clients and the laboratory team.
In this role, you'll oversee the intake and coordination of client testing projects, ensuring every project is accurately documented, validated, and prepared for laboratory processing. Success in this position requires exceptional attention to detail, strong problem-solving abilities, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.
This opportunity is ideal for professionals who enjoy coordinating complex workflows, resolving discrepancies, and delivering exceptional customer service.
Key Responsibilities
Review, validate, and process incoming client testing requests for completeness and accuracy.
Compare customer documentation with incoming sample shipments and resolve discrepancies before laboratory processing begins.
Communicate with clients via phone and email to obtain missing information, clarify project requirements, and ensure accurate documentation.
Create and manage laboratory projects within internal operating systems.
Coordinate with laboratory, quality assurance, shipping, and safety teams to ensure projects meet all processing requirements.
Support shipping and receiving activities, including documenting temperature deviations and maintaining required records.
Assist in maintaining Safety Data Sheet (SDS) documentation and department records.
Prioritize multiple active projects while maintaining exceptional accuracy and meeting turnaround expectations.
Contribute to a collaborative team environment focused on quality, customer service, and continuous improvement.
Qualifications
Associate degree preferred or equivalent professional experience.
Strong proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.
Experience using CRM or project management systems; HubSpot experience is a plus.
Excellent organizational skills with exceptional attention to detail.
Strong analytical and problem-solving abilities.
Outstanding written and verbal communication skills.
Ability to manage multiple priorities with accuracy in a fast-paced environment.
Comfortable working independently while collaborating across multiple departments.
Preferred Backgrounds
We're interested in professionals with experience in areas such as:
Laboratory Operations
Project Coordination
Legal Assistant or Paralegal
Title Research
Healthcare Administration
Customer Success
Client Services
Logistics or Supply Chain
Documentation Management
Order Management
Operations Coordination
Scientific or Technical Services
Candidates from other detail-driven, process-oriented environments are also encouraged to apply.
What We're Looking For
The ideal candidate is someone who:
Enjoys solving problems and identifying solutions.
Naturally catches details that others overlook.
Communicates confidently and professionally with customers.
Thrives in structured, process-driven environments.
Can manage multiple priorities without sacrificing quality.
Takes ownership of their work and follows projects through to completion.
Enjoys collaborating with cross-functional teams.
Physical Requirements
Ability to lift up to 40 pounds and move carts weighing up to 100 pounds.
Ability to stand, sit, bend, reach, and move throughout the workday as needed.
Ability to work in a laboratory operations environment.
Why You'll Love This Opportunity
This is an opportunity to join a respected scientific testing organization where your work has a direct impact on client success and laboratory operations. You'll become an integral member of a collaborative team that values accuracy, accountability, customer service, and continuous improvement.
If you're looking for a career where your organizational skills, critical thinking, and attention to detail make a measurable difference every day, we'd love to hear from you.