Laboratory Services Supervisor

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

• Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
• Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
• Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
• EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
• FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

We are seeking a Lab Services Supervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams.

In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment. 

Key Responsibilities

• Lead, deliver, and oversee training for new and current laboratory personnel. 
• Mentor and coach team members, providing ongoing performance feedback and development support. 
• Evaluate training effectiveness and manage corrective action plans when needed. 
• Maintain a collaborative, respectful, and safety-focused workplace culture.
• Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines. 
• Conduct internal audits related to training and test performance. 
• Maintain trainer qualifications and required certifications.
• Process samples and perform testing as needed across multiple laboratory areas. 
• Maintain the ability to perform all functions reporting to the supervisor. 
• Oversee test results and reporting, including communication of out-of-specification results. 
• Address client needs in collaboration with the Management Team.
• Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training. 
• Stay current with industry trends, scientific literature, and professional development opportunities.
• Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols.

Education & Experience

• Bachelor’s degree in Life Sciences or a related field required. 
• Master’s degree in Life Sciences or a related field preferred. 
• Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience. 
• Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required. 
• Working knowledge of LIMS and Microsoft Office is required.

Skills & Competencies

• Strong written, verbal, and interpersonal communication skills. 
• Excellent organizational and time-management abilities. 
• Critical thinking and independent problem-solving skills. 
• Ability to interpret written, verbal, and visual instructions. 
• Comfortable working in a fast-paced, deadline-driven environment.
• Ability to lead and supervisor a team.

Shift: Mon-Fri 12:00pm-8:30pm

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We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.