Laboratory Support Technician - Core Lab - Day

Essential Functions:

• Performs a variety of duties at progressively greater skill levels under varying degrees of supervision; records results. May operate a variety of laboratory instruments.
• Performs quality control and instrument check procedures and maintains related records.
• Trains other employees in day-to-day procedures.
• May receive specimens into the laboratory, process specimens, deliver specimens to on- and off-site locations, store specimens for future analysis and dispose of specimens.
• May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations. May prepare/distill chemical solutions.
• Enters or retrieves data from established computer files.
• Provides complete and accurate instructions to patients and other customers of the laboratory.
• May review physician orders for supporting documentation.
• Resolves billing problems and/or receives insurance updates.

Common Expectations:

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Participates in educational programs and in-service meetings.
• Maintains required records, reports, and statistics as directed.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.