Laboratory Support Technician - Rapid Response - Evening

Essential Functions:

• Performs a variety of duties at progressively greater skill levels under varying degrees of supervision, records results.
• May receive specimens into the laboratory, process specimens, deliver specimens to testing locations, store specimens for future analysis and dispose of specimens.
• May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations.
• Enters or retrieves data from established computer files.
• Provides complete and accurate instructions to patients and other customers of the laboratory.
• May resolve billing problems and/or receives insurance updates.
• May review physician orders for supporting documentation.

Common Expectations:

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Demonstrates a commitment to patient, visitor, and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Participates in educational programs and in-service meetings.
• Maintains required records, reports, and statistics as directed.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.